a critical part in ensuring that HMRC is both efficient and effective. SC&TS are accountable for the support, management and development of platforms, tools and infrastructure including ServiceNow, SNOW and ServiceNow integrations to AWS/Azure. Our focus is on ensuring consistent, excellent Customer Experience. We are working closely with the other platform groups and their partners to More ❯
Experience Extensive knowledge of Software Asset Management practices, with hands-on expertise in managing SaaS environments. Proven experience in implementing and operationalizing platforms such as Flexera, ServiceNow SAM Pro, Snow, Zylo, Torii, BetterCloud, etc. Strong grasp of software licensing models, SaaS lifecycle management, and optimization strategies. Solid technical background in tool integration, APIs, data normalization, and dashboard/report More ❯
Southampton, Hampshire, United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
you'll need: 3+ years' experience in IT Asset Management or a related role. Strong understanding of IT asset lifecycle best practices. Familiarity with asset management tools (ServiceNow, Flexera, Snow, or similar). Excellent organisational, analytical, and stakeholder engagement skills. Desirable: ITIL Foundation certification. IAITAM certifications (CITAM, CSAM, CHAM). Salary and benefits: Salary up to £55,000 + More ❯
must be raised immediately as an incident and followed through to completion ensuring minimum to zero downtime on Telepresence and HDVC services. Ensuring all VIP incidents are raised in SNOW and kept fully updated until closed whilst meeting tight SLAs. Supplying technical support to both Senior Executives and Executive Assistants within the local office and extending this to the More ❯
influence, engage, and drive change across a diverse stakeholder landscape, including suppliers and senior leaders. Strong facilitation and communication skills, with experience running service reviews, retrospectives, and improvement boards. SNOW (ServiceNow) - ESSENTIAL ITIL v4 - HIGHLY DESIRABLE TXP has a relaxed environment with a hybrid working model and we are committed to ensuring all our people have a good work More ❯
Employment Type: Temporary
Salary: £65000 - £75000/annum Holiday, Pension, Hybrid Working
Trade Floor Support - Contract Inside IR35 Responsibilities: Hand on Support engineer to support business users via phone, Email, SNOW tickets and in person and complete all tickets within SLA, while managing user's expectations. Help onboard New Joiners and carryout ad-hoc desk moves as and when required Provide 1st -3rd Line Support with all Software and Hardware More ❯
the latest security vulnerabilities Work in an agile way (SCRUM/Kanban) Be an escalation point for 2nd/3rd line support tickets Raise changes for maintenance work in SNOW and Remedy, and coordinate changes and approval process Document new and existing processes to share knowledge throughout the wider Core squad using wiki Work in an agile manner using More ❯
for users seeking technical assistance. They provide basic Aurora troubleshooting, resolving routine issues and escalating complex problems to other support teams. Responsibilities Respond to Help Desk (Service Desk and SNOW) tickets, calls, and chatbot in a timely manner Diagnose and resolve common IT problems using established procedures and knowledge base articles Perform initial troubleshooting for: Hardware issues, software applications More ❯
changing environment (i.e. policies, procedures, technologies and best practices) Physical Demands Travel to jobsites throughout Ontario Time spent sitting, standing, walking on uneven surfaces Work in adverse weather conditions (snow, cold, heat) Compensation Range: 75,000 - $80,000 per year. More ❯
residences, and buildings under various stages of construction and repair. Job may also require incumbents to be exposed to inclement weather when working outdoors (e.g., extreme heat, cold, rain, snow, wind, etc.). EEO STATEMENT: The Personnel Board of Jefferson Countyprovides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type More ❯
in collaboration with other teams for onboarding of systems into the GCC from a technical writing perspective. Auditing, Editing, and Review training and onboarding modules. Searching partner queues in SNOW for trends and potential new services for GCC support. Searching partner queues in SNOW for trends and potential trending incidents that may require better documentation. Report findings to More ❯
allowing you to become a specialist in your role. This market leading company specialise in the supply and maintenance of equipment dedicated to year-round surface clearing, including winter snow and ice clearance, sweeping and vegetation control. Due to expansion and new contracts being awarded they are now looking to add a Workshop Engineer to their team. In this … Agricultural Engineers or similar candidates encouraged to apply and will be offered initial product training The Role Workshop Engineer Maintenance and repair on an equipment such as road sweepers, snow shovelers road sprayers and agriculture tractors. Build, refurbishment and assembly of equipment Workshop based Monday to Friday, Days only Plenty of overtime available The Person Maintenance experience on heavy More ❯
