Social Media Management Jobs in the West Midlands

1 of 1 Social Media Management Jobs in the West Midlands

Customer Success Manager - Emergency Services

Birmingham, Staffordshire, United Kingdom
Hybrid / WFH Options
Orlo Tech
for the work we do displayed throughout every interaction with us, whether it's on a customer call, on one of our wonderful webinars or at our flagship BIG Social event. What are our values? We graft We give a sh t Who do we work with? At Orlo, we're proud to support some of the UK's … in the Emergency services sector, to join our growing team of Orlonians. Joining a well-established team, your key accountabilities would be: What are the key responsibilities? Proactive account management of a portfolio of emergency services clients (e.g. police, fire & rescue) Ensure high levels of customer satisfaction, retention, and platform adoption Identify opportunities for expansion, supported by Seniors within … engagement, and success metrics Represent Orlo at emergency services events, conferences, and forums What would Orlo love from you? Experience working in a SaaS company or working in a social media/digital/comms role within the emergency services sect A truly customer-centric person who'll go above and beyond to delight their customers Comfortable and More ❯
Employment Type: Permanent
Salary: GBP Annual
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