1st / 2nd Line Support Engineer
- Hiring Organisation
- Xact Placements Limited
- Location
- Aldershot, Hampshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £28,000 per annum
with agreed SLAs Communicate effectively with clients, providing clear updates and managing expectations Assist with project work including migrations, upgrades and new deployments Required Skills & Experience 1+ years’ experience in an IT support role (MSP experience highly desirable) Strong knowledge of: Windows 10/11 Windows Server (2016/… Microsoft 365 administration Good understanding of networking fundamentals (TCP/IP, DNS, DHCP) Experience troubleshooting end-user hardware and peripherals Strong customer service and communication skills Ability to prioritise workload and manage multiple support requests Full UK driving licence and access to own vehicle ...