Support Analyst - Application Support
- Hiring Organisation
- Sopra Steria
- Location
- Portsmouth, Hampshire, United Kingdom
- Salary
- £ 70 K
Application Support. ITIL Foundation or awareness of ITIL-based support environments. Experience supporting applications through a DevOps or scripted support model. Good problem-solving skills with the ability to investigate issues and follow them through to resolution. An understanding … core support processes such as incident, request, and problem management. Experience working in a structured environment with defined processes, priorities, and service targets. Strong communication skills and the ability to work effectively with users, team members, and technical colleagues. Willingness to work onsite in a secure environment ...