Support Analyst
Torquay, United Kingdom
Torbay and South Devon NHS Foundation Trust
Support Analyst you will be a part of the PARIS team, delivering the day-to-day support of the PARIS system (the electronic care record for Community Health, Adult Social Care and Torbay 0-19 Services) ensuring business continuity and data quality, as well as providing administrative and user support serving as a main point of contact for user … to support both frontline and back-office staff in delivering patient care within the NHS. Job description Job responsibilities Working closely with members of the PARIS team, utilising clear communication channels and discussion environments to produce our deliverables. Communicating with end users of systems managed within the PARIS team, assessing the issue and their needs to then action accordingly. Escalating … development of the department. Able to work with the end user to identify and articulate the issue. Follow instructions/standard operating procedures to resolve simple issues. Person Specification Communication & Relationship Skills Essential Good verbal and writing skills for effective communication. Good interpersonal and team working skills Knowledge, Training and Experience Essential Minimum NVQ2 in Administration or More ❯
Employment Type: Fixed-Term
Salary: £24071.00 - £25674.00 a year
Posted: