Lead Application Support Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical software team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software deployment, ensuring efficient … and auditing configurations regularly for discrepancies. Oversee change control processes, best practise and ensure proper documentation. Foster a culture of continuous improvement. Experience required for the Lead A Support Analyst: Previously led and managed software/application support teams. Hands on experience using (C#). Experience of leading a technical team, ensuring conformance to Agile principles. Ability to More ❯
The Technical SoftwareAnalyst (TSA) is a key member of the Software Analysis function. The TSA supports the business and software delivery teams across the systems lifecycle, focusing on requirements and testing. The TSA is responsible for creating detailed technical requirements, informing acceptance and test criteria, and ensuring requirements are well-formed with proper traceability and … system test plans. This includes both application development and support activities. Your role as a Technical SoftwareAnalyst at phs Group will involve: Consultancy and Technical Specialism: Providing advice and recommendations based on expertise across technology, techniques, methods, products, or applications. Technical Systems Analysis: Defining requirements to improve systems, reduce costs, enhance sustainability, and quantify business benefits. Collaborating … incident, service, problem, and change records, providing SME advice, and updating documentation. System Design Support: Assisting in design through traceability matrices and review of specifications to meet business needs. Software Configuration: Designing and deploying software configurations. Project Management Support: Assisting delivery leads with project processes, procedures, tools, and techniques. The ideal candidate will have: An honours degree in More ❯
Newport, Berkeley, Gloucestershire, England, United Kingdom Hybrid / WFH Options
VIQU Limited
Lead Software Support Analyst Location: Newport (Hybrid – 1 day on-site per week, additional days initially for onboarding)Salary: £40,000 - £45,000Type: Full-time, Permanent VIQU is partnering with a well-established public sector organisation to recruit a Lead Software Support Analyst. This is a fantastic opportunity for someone with strong leadership skills to manage a … small team and oversee the timely resolution of software application issues within a mission-driven and supportive environment. Key Responsibilities: Lead and manage a small support team, ensuring effective day-to-day operations Oversee the timely resolution of software application issues, prioritising customer satisfaction Work closely with developers by carrying out technical support tasks typically handled by the … development team Manage and support CI/CD pipelines and related processes using Azure DevOps Maintain and troubleshoot SQL databases and related software components Collaborate with stakeholders to ensure smooth software deployment and operation Participate in initial onboarding with additional on-site days to familiarize yourself with systems and processes Provide mentorship and guidance to team members, fostering More ❯
Technical SoftwareAnalyst Caerphilly Competitive salary Full Time, permanent office-based role. The Technical SoftwareAnalyst (TSA) is a key member of the Software Analysis function. The TSA will support the business and software delivery teams across the systems lifecycle for all aspects relating to requirements and testing. The TSA is responsible for the … requirements traceability and system test plans are completed to a high standard. This includes both application development i.e. programmes of work and support activities. Your role as a Technical SoftwareAnalyst at phs Group will involve: Consultancy and Technical Specialism Providing advice and recommendations to the business in terms of analysis of current system functionality based on expertise … where applicable. Testing includes the creation of test cases, test scripts, test reports, test plans, etc. for all appropriate test phases to measure and improve the quality of the software being tested. Data Management. The management of data and information in all its forms and the analysis of information structure (including logical analysis of taxonomies, data and metadata). More ❯
SoftwareAnalyst Caerphilly Salary £27,000.00. Full Time, permanent office-based role. Are you keen on having a career working with IT software? Do you love finding solutions to IT related problems? Do you have a passion for improving software through analysing and testing systems and data? If you have answered ‘Yes’, then we have great … news for you! A rare opportunity has arisen to join our excellent Application Delivery team as a Software Analyst. In this role you’ll support the business and software delivery teams across the systems lifecycle for all aspects relating to requirements and testing. You will be making a difference, supporting with timely fixes to known data or service … for the IT Analysis function. It’s a diverse role within a friendly team where you will learn and support the IT program of work. Your role as a SoftwareAnalyst at phs Group will involve: Application Support – manage and prioritise Incident, Service, Problem and Change records and providing Subject Matter Authority (SMA) advice or training to users. More ❯
About The Role Junior SoftwareAnalyst Caerphilly Salary £27,000.00. Full Time, permanent office-based role. Are you keen on having a career working with IT software? Do you love finding solutions to IT related problems? Do you have a passion for improving software through analysing and testing systems and data? If you have answered Yes … then we have great news for you! A rare opportunity has arisen to join our excellent Application Delivery team as a Software Analyst. In this role youll support the business and software delivery teams across the systems lifecycle for all aspects relating to requirements and testing. You will be making a difference, supporting with timely fixes to known … for the IT Analysis function. Its a diverse role within a friendly team where you will learn and support the IT program of work. Your role as a Junior SoftwareAnalyst at phs Group will involve: Application Support manage and prioritise Incident, Service, Problem and Change records and providing Subject Matter Authority (SMA) advice or training to users. More ❯
SoftwareAnalyst Caerphilly Salary £27,000.00. Full Time, permanent office-based role. Are you keen on having a career working with IT software? Do you love finding solutions to IT related problems? Do you have a passion for improving software through analysing and testing systems and data? If you have answered ‘Yes’, then we have great … news for you! A rare opportunity has arisen to join our excellent Application Delivery team as a Software Analyst. In this role you’ll support the business and software delivery teams across the systems lifecycle for all aspects relating to requirements and testing. You will be making a difference, supporting with timely fixes to known data or service … for the IT Analysis function. It’s a diverse role within a friendly team where you will learn and support the IT program of work. Your role as a SoftwareAnalyst at phs Group will involve: Application Support – manage and prioritise Incident, Service, Problem and Change records and providing Subject Matter Authority (SMA) advice or training to users. More ❯
About The Role Technical SoftwareAnalyst Caerphilly Competitive salary Full Time, permanent office-based role. The Technical SoftwareAnalyst (TSA) is a key member of the Software Analysis function. The TSA will support the business and software delivery teams across the systems lifecycle for all aspects relating to requirements and testing. The TSA is … requirements traceability and system test plans are completed to a high standard. This includes both application development i.e. programmes of work and support activities. Your role as a Technical SoftwareAnalyst at phs Group will involve: Consultancy and Technical Specialism Providing advice and recommendations to the business in terms of analysis of current system functionality based on expertise … where applicable. Testing includes the creation of test cases, test scripts, test reports, test plans, etc. for all appropriate test phases to measure and improve the quality of the software being tested. Data Management. The management of data and information in all its forms and the analysis of information structure (including logical analysis of taxonomies, data and metadata). More ❯
Newport, Wales, United Kingdom Hybrid / WFH Options
Viqu Limited
Lead Software Support Analyst All potential candidates should read through the following details of this job with care before making an application. Location: Newport (Hybrid – 1 day on-site per week, additional days initially for onboarding) Salary: £40,000 - £45,000 Type: Full-time, Permanent VIQU is partnering with a well-established public sector organisation to recruit a … Lead Software Support Analyst. This is a fantastic opportunity for someone with strong leadership skills to manage a small team and oversee t Please click on the apply button to read the full job description More ❯