2nd Line Support Analyst Location: Camberley Report to: EIT Helpdesk Team Leader Hours
- Location
- Camberley, England, United Kingdom
metrics to proactively identify and resolve potential issues. System Maintenance: Perform routine maintenance and updates on enterprise systems to ensure optimal performance and security. Software Deployment: Manage and execute software deployments and updates, ensuring minimal impact on business operations. Compliance and Security: Ensure that all support activities … support analysts to improve their technical skills and enhance the overall effectiveness of the support team. Requirements Proficiency in diagnosing and resolving hardware and software issues, including desktops, laptops, servers, and network devices. Good working knowledge of Microsoft Azure, Intune and Defender In-depth knowledge of Windows and macOS ...