IT Service Desk - 2nd Line
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- North Yorkshire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £190 - £200 per day
York office. What you'll need to succeed The core skills and experience required include:* 2nd-line IT support experience* PC/workstation deployment and imaging (Windows 10/11, macOS)* Operating system installation and configuration* Hardware troubleshooting: desktops, laptops, monitors, docking stations, printers* Peripheral setup and configuration (monitors … keyboards/mice)* Basic networking: LAN/Wi-Fi troubleshooting, Active Directory* Remote access tools: TeamViewer, Microsoft Remote Desktop* Software deployment/imaging tools: SCCM, JAMF* Ticketing systems: Jira Service Management* Asset management/inventory tracking (CMDB, SCCM, JAMF)* End-user support and documentation, with strong communication ...