Nottingham, England, United Kingdom
Tata Consultancy Services
to optimize customer service operations. Your Profile Proficiency in implementing enterprise SaaS based Social Relationship Platform, to serve as the infrastructure. Experience in enterprise
software deployment management and implementation including Sprinklr CCaaS. Proficiency in scripting and coding with HTML, JavaScript, SQL and CSS. Knowledge of web usability best … with the latest Sprinklr Modern Care features and best practices. Essential skills/knowledge/experience: Experience in implementation and configuration of customer service
software solutions. Strong knowledge of Sprinklr Modern Care's technical components and administrative features. Experience in integrating customer service platforms with external systems (e.g., CRM … center, ITIL). Certification in Sprinklr Modern Care or related technologies. Experience with data analytics and reporting tools. Familiarity with cloud-based technologies and
software-as-a-service (SaaS) solutions. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature
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