IT Support Analyst
- Hiring Organisation
- RGS Global Ltd
- Location
- Kingston upon Thames, Greater London, Grove, United Kingdom
- Employment Type
- Contract
- Contract Rate
- £28000 - £35000/annum competitive salary plus benefits
Management: Log, diagnose, resolve and update incidents and service requests, keeping users informed and escalating when required Workplace Technology Support: Troubleshoot Microsoft 365, hardware, software, printing, Wi-Fi, VPN, access and connectivity issues Endpoint and Device Management: Build, configure, deploy and support laptops, desktops, mobile devices, peripherals. Software, Patching and Compliance: Install approved software and support patching, security configuration, compliance checks and remediation. Identity and Access Administration: Support authorised account, password, MFA and access changes using approved tools. Joiners, Movers and Leavers: Prepare accounts and equipment, maintain records and escalate unusual or higher-risk requests. Information ...