1 of 1 Software Deployment Jobs in West Sussex

IT Service Desk Engineer

Hiring Organisation
Benchmark Capital Limited
Location
Horsham, United Kingdom, West Sussex
Employment Type
Permanent
colleagues requiring IT support. Respond to incidents, service requests and enquiries via telephone, email, walk-up support and ticketing systems. Troubleshoot and resolve hardware, software, application and connectivity issues. Escalate complex issues where appropriate while maintaining ownership and communication. Deliver support in line with agreed service levels and customer … deploy laptops, desktops, mobile devices and peripherals. Support Microsoft 365, Teams, Outlook and other core business applications. Assist with endpoint security, patching and software deployment activities. Carry out device refresh, upgrade and replacement programmes. Perform routine monitoring and health checks across supported systems. Maintain IT asset registers ...