company in an exciting role. In this position, you will be responsible for providing IT Support for a wide range of issues including hardware, software, networking, and security. Being seen as an escalation point for the junior 1st line engineers This role enables you to further develop your existing … skills, leveraging your career-acquired knowledge. As a Senior IT Engineer, you will provide support for servers, hardware, software for workstation and cloud devices. Meet client's individual IT requirements and manage small to medium sized projects. You will configure software applications, anti-virus software across the … network and install software on PCs locally or via softwaredistribution tools. The company have been established for decades in providing specialise IT services for their customers, growing year on year and have become a multimillion pound turned over business. They are now looking for a 2nd more »
company in an exciting role. In this position, you will be responsible for providing IT Support for a wide range of issues including hardware, software, networking, and security. Being seen as an escalation point for the junior 1st line engineers This role enables you to further develop your existing … skills, leveraging your career-acquired knowledge. As a Senior IT Engineer, you will provide support for servers, hardware, software for workstation and cloud devices. Meet client’s individual IT requirements and manage small to medium sized projects. You will configure software applications, anti-virus software across the … network and install software on PCs locally or via softwaredistribution tools. The company have been established for decades in providing specialise IT services for their customers, growing year on year and have become a multimillion pound turned over business. They are now looking for a 2nd more »
Desktop support queues and following departmental and Capita procedures for fault resolution•Completing approved work requests accurately within the agreed SLA•Performing administration of softwaredistribution, desktop security and remote support tools and utilities•Installing, configuring, and ensuring the on-going usability of desktop computers, peripheral equipment and … network connectivity and workstation hardware/software•Maintaining awareness of current processes, updates and other information through regular team communication.•Familiarising users on basic software, hardware, and peripheral device operation•Working with vendor support contacts to resolve technical issues within the desktop environment•Escalating issues to the relevant person … change, service request and major incident management processes•Working to an ITIL framework•Desktop/Laptop recovery and hardware maintenance About Capita Technology and Software Solutions: We design, build and run the right technical competencies and partnerships to enable Capita to deliver seamless public and customer services - from working more »
