IT Graduate x3 Essex
- Hiring Organisation
- Montpellier Resourcing
- Location
- Brentwood, Essex, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
Candidates will ideally have API knowledge and experience in provisioning and onboarding payment products . This is an career step into the intersection of software development and financial technology. Candidates will have a Computing/Computer Science degree qualification, and must have customer facing support experience. Key Responsibilities … technical stakeholders. Ticket Management: Log, track, and resolve support cases within SLA timelines using JIRA or similar platforms. Collaboration: Work closely with engineering and product teams to escalate and resolve complex issues. Documentation: Maintain accurate onboarding records and contribute to the internal knowledge base. Requirements for the successful ...