well as 3rd Party suppliers to ensure Incidents are resolved within SLA Event Management of Infrastructure, Network and live operational Services Security Patching of the Desktop and Server estate Software delivery and packaging via SCCM Transitioning of Application support tasks from the Application Support teams into the Service Desk team Application support of live services including Warehouse, Transport … and Networks ITIL Foundation or evidence of working within the ITIL framework Span of technical knowledge including Strong Office 365 administration using poweshell and other common tools Microsoft SCCM softwarepackaging and delivery to Workstation and Server Monitoring toolsets e.g. Solar Winds or NagiosXI Active Directory All Microsoft operating systems from Windows 7 Server 2022 Understanding of VMWare More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Microsoft 365 and Azure, including PowerShell scripting, licensing, security and compliance settings, conditional access, and automation of bulk tasks. Managing Intune and SCCM for endpoint onboarding, policy deployment, and software packaging. Overseeing server patching processes and infrastructure monitoring, including WSUS/AUM configuration and third-party update scheduling. Supporting high-priority incident resolution, root cause analysis, and the documentation More ❯
Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and … UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, softwarepackaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes … oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement More ❯
Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and … UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, softwarepackaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes … oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement More ❯
Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and … UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, softwarepackaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes … oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement More ❯
Canary Wharf (Core HQs) About the job Job summary The Deputy Director for Technology Services will be responsible for leading the Technology Estate for UKHSA, including the delivery of software and infrastructure platforms and technical operations. They will be accountable for Workplace Platforms, which encompasses office productivity, end user devices and identity, telecoms, and for the resilience, security and … UKHSA's Workplace offer, including productivity tools (Microsoft 365) and end user compute services. This includes managing windows end user devices and windows servers operating system lifecycle (Gold image, softwarepackaging, updates and upgrades). Provision and management of identity and access management services (Microsoft Entra). Networking services including LAN, WAN, WiFi and secure access capability. Includes … oversight of Information Technology Service Management (ITSM). Set the direction for Technology Services development and delivery of the related Technology strategy. Overarching accountability for Technology Services delivery of software and infrastructure platforms, products, technical operations, and development. Lead on the procurement, supply and negotiation of Technology Services goods and services for UKHSA, in conjunction with legal and procurement More ❯
