Product Support Analyst
- Hiring Organisation
- Red Top Resources Ltd
- Location
- Newbury, West Berkshire, Berkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £28000 - £34000/annum
Product Support Analyst required for a well-established small business specialising in software solutions based in central Newbury, Berkshire. The role is within the customer support and software testing team, dealing with incoming support enquiries and supplying resolutions - whether from your personal knowledge of the system (training … parties or colleagues; Liaise with colleagues and third parties as necessary to resolve issues; Write and maintain test plans, and scripts, for ad-hoc testing and for regular repeatable testing of products and bespoke developments. The successful candidate will build an understanding of the technical environments, software ...