Unit4 Support Agent
Reigate, Surrey, England, United Kingdom
Surrey County Council
paid volunteering days plus 1 team volunteering day per year Learning and development hub About the Team Surrey County Council have implemented Unit4 as a modern, intuitive, and flexible Software-as-a-Service Enterprise Resource Planning System. A significant programme of work has been completed to deliver the full implementation, including the configuration of the system, data migration and … progress updates, and ensure timely resolutions Keep accurate records of customer interactions, technical issues, and resolutions in Cherwell, our service management ticketing system, SharePoint, and other documentation systems Perform software testing and quality assurance to detect defects and confirm that Unit4 functionality aligns with customer requirements Assist in project delivery for service improvement initiatives, system upgrades, and other More ❯
Employment Type: Full-Time
Salary: £45,680 per annum
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