Sevenoaks, Kent, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Desk and Infrastructure landscape. Key Responsibilities Lead and develop regional IT support teams across multiple EMEA sites. Take ownership of: ITSM (ServiceNow) – process ownership and optimization Infrastructure Monitoring Escalation (SolarWinds) Desktop/Software Deployment (SCCM) Client Patching Operations & local SecOps Establish and refine supporting processes to future-proof the EMEA Service Desk model. Ensure Service-Desk best practice and operational More ❯
on a large scale, providing quality products and services to a diverse customer base. They are committed to leveraging technology to maintain and improve their operational excellence Description * Own SolarWinds monitoring alerting, and reporting; integrate with Splunk for observability * Manage Cisco and Meraki licensing, support, and life cycle (incl. CX Cloud Collector) * Maintain accurate documentation for IP address plans, DNS … and Identity Services Engine (ISE) configurations * Maintain certificate management (PKI; device/user/VPN/GetVPN/ISE certs) * Support UCS/Fabric Interconnects, ISE and Firepower Servers, SolarWinds, NetApp storage * Operational support for Milestone and Hikvision NVR platforms * Administer and support IP CCTV platforms: Milestone, Hikvision, PoE cameras, ANPR, facial recognition * Support Cisco video conferencing, Miracast, Extron controls …/FTD) & ASA with secure policy design, NAT, VPNs, TALOS * Meraki (MR/AP, MX) multi-SSID management and enterprise authentication (802.1X/IPSK/MAB) Infrastructure/Operations * SolarWinds administration and Splunk integration * DNS/DHCP/IPAM and IPv4 subnetting * WAN/MPLS & L2 circuits, DMZ, SIP, site-to-site VPNs, remote access * UCS fabrics basics, NetApp video More ❯
on a large scale, providing quality products and services to a diverse customer base. They are committed to leveraging technology to maintain and improve their operational excellence Description * Own SolarWinds monitoring alerting, and reporting; integrate with Splunk for observability * Manage Cisco and Meraki licensing, support, and lifecycle (incl. CX Cloud Collector) * Maintain accurate documentation for IP address plans, DNS/… and Identity Services Engine (ISE) configurations * Maintain certificate management (PKI; device/user/VPN/GetVPN/ISE certs) * Support UCS/Fabric Interconnects, ISE and Firepower servers, SolarWinds, NetApp storage * Operational support for Milestone and Hikvision NVR platforms * Administer and support IP CCTV platforms: Milestone, Hikvision, PoE cameras, ANPR, facial recognition * Support Cisco video conferencing, Miracast, Extron controls …/FTD) & ASA with secure policy design, NAT, VPNs, TALOS * Meraki (MR/AP, MX) multi-SSID management and enterprise authentication (802.1X/IPSK/MAB) Infrastructure/Operations * SolarWinds administration and Splunk integration * DNS/DHCP/IPAM and IPv4 subnetting * WAN/MPLS & L2 circuits, DMZ, SIP, site-to-site VPNs, remote access * UCS fabrics basics, NetApp video More ❯
