Application Support Specialist
glasgow, central scotland, United Kingdom
Scottish Friendly
user-friendly applications and services. The Application Support Specialist will be responsible for providing comprehensive support for our core Policy Admin Systems, particularly the Sonata application, and other critical applications. This role focuses on maintaining and improving live service provision, resolving incidents, and performing routine support tasks. The role … Represent the support team in Change Advisory Board meetings. Respond to customer service requests and provide timely resolutions. Key skills Strong knowledge of the Sonata application, as it is the key system we support. Experience with incident management, system performance monitoring, and batch processing. Excellent problem-solving skills and More ❯
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