process across both Managed Infrastructure Services and Internal IT. Lead Change Advisory Board (CAB) meetings and coordinate all aspects of the change lifecycle, including impact and risk assessment, scheduling, stakeholderengagement, and communication. Develop and deliver training across teams to ensure consistent adoption of best practices in line with the ITIL framework. Maintain and enhance the Change Calendar … in Computer Science, Information Technology, or related field. ITIL Certification (Intermediate or higher preferred). Strong understanding of both Change and Problem Management processes in enterprise IT environments. Excellent stakeholderengagement, communication, and organisational skills. Experience coordinating across technical teams to drive service excellence. Bonus: Familiarity with ServiceNow or similar ITSM platforms and a background in infrastructure, networking … process across both Managed Infrastructure Services and Internal IT. Lead Change Advisory Board (CAB) meetings and coordinate all aspects of the change lifecycle, including impact and risk assessment, scheduling, stakeholderengagement, and communication. Develop and deliver training across teams to ensure consistent adoption of best practices in line with the ITIL framework. Maintain and enhance the Change Calendar More ❯
requirements, facilitating workshops, producing documentation, and supporting testing and implementation. Key Responsibilities: Investigate and analyse business problems and opportunities. Define and document business and user requirements. Facilitate workshops and stakeholder meetings. Produce artefacts such as process maps, user stories, personas, and technical specifications. Support functional and user acceptance testing (UAT). Collaborate with developers and subject matter experts. Act … as a liaison between business units and technical teams. Track and report on project benefits and ensure business value is realised. Key Skills & Attributes: Excellent communication and stakeholderengagement skills. Strong analytical and problem-solving abilities. Skilled in requirements elicitation and documentation. Experience with UAT planning and execution. Proficient in Agile and Waterfall methodologies. Ability to manage multiple More ❯
MK41, Clapham Green, Bedford, Bedfordshire, United Kingdom
bpha
requirements, facilitating workshops, producing documentation, and supporting testing and implementation. Key Responsibilities: Investigate and analyse business problems and opportunities. Define and document business and user requirements. Facilitate workshops and stakeholder meetings. Produce artefacts such as process maps, user stories, personas, and technical specifications. Support functional and user acceptance testing (UAT). Collaborate with developers and subject matter experts. Act … as a liaison between business units and technical teams. Track and report on project benefits and ensure business value is realised. Key Skills & Attributes: Excellent communication and stakeholderengagement skills. Strong analytical and problem-solving abilities. Skilled in requirements elicitation and documentation. Experience with UAT planning and execution. Proficient in Agile and Waterfall methodologies. Ability to manage multiple More ❯
strategic goals. Required Skills & Qualifications: Proven track record in senior test leadership roles within regulated environments. Deep expertise in non-functional testing domains including performance, security, and resilience. Exceptional stakeholderengagement skills, especially at C-suite and ministerial levels. Strong understanding of citizen-facing digital services and user testing methodologies. Ability to operate both strategically and tactically in More ❯
