structure to support efficient and effective service operation and governance. Business Analysis & Change: Drive discovery and analysis efforts to capture technical and business requirements. Lead structured change initiatives ensuring stakeholder alignment and adoption. Stakeholder Management: Engage across technical and operational teams to ensure service design, transition, and delivery meet evolving customer and business needs. Project Delivery: Support or … Microsoft Visio for process and architectural modelling. Accredited in ITIL v4 with practical implementation experience. Project delivery experience with PRINCE2 and/or APMP certification. Effective communicator with strong stakeholderengagement and influencing skills. Desirable: Background in Defence, Government, or highly regulated sectors. Familiarity with enterprise ITSM tools (e.g., ServiceNow, BMC Remedy). Experience designing or managing services More ❯
structure to support efficient and effective service operation and governance. Business Analysis & Change: Drive discovery and analysis efforts to capture technical and business requirements. Lead structured change initiatives ensuring stakeholder alignment and adoption. Stakeholder Management: Engage across technical and operational teams to ensure service design, transition, and delivery meet evolving customer and business needs. Project Delivery: Support or … Microsoft Visio for process and architectural modelling. Accredited in ITIL v4 with practical implementation experience. Project delivery experience with PRINCE2 and/or APMP certification. Effective communicator with strong stakeholderengagement and influencing skills. Desirable: Background in Defence, Government, or highly regulated sectors. Familiarity with enterprise ITSM tools (e.g., ServiceNow, BMC Remedy). Experience designing or managing services More ❯
Salisbury, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Anson Mccade
call | SC clearance required to start Join a leading organisation in a pivotal IT management role . This is a manager-first position focused on performance, people, workflow, and stakeholderengagement - not hands-on engineering. If you have a strong understanding of infrastructure and networking, experience leading technical teams, and enjoy improving service delivery, we want to hear More ❯
