Service Delivery Manager
- Hiring Organisation
- Mitie Group
- Location
- Armagh, United Kingdom
- Salary
- £ 50 K
readiness for major incidents and emergency situations.Collaborate with compliance, quality and audit functions to ensure all regulatory and contractual obligations are met.Oversee customer complaint management, ensuring prompt resolution and implementation of preventative measures.Utilise reporting tools and management information systems to provide meaningful operational insight and support strategic decision … technology to improve operational effectiveness, reporting capability and customer experience.Essential Skills & ExperienceProven leadership experience managing managers and operational teams within a fast-paced environment.Strong stakeholder management skills with the ability to engage confidently with clients, senior leaders and external agencies.Advanced analytical skills with experience interpreting operational performance data ...