Stakeholder Management Jobs in Egham

1 of 1 Stakeholder Management Jobs in Egham

Operations Team Lead

Egham, England, United Kingdom
Hybrid / WFH Options
CHG-MERIDIAN
Are you ready to join a fast-growing company with a strong mission to drive sustainability and innovation? 🌱🌍 At CHG-MERIDIAN, we are pioneers in financial solutions and equipment management across the IT, Industrial, and Healthcare sectors. Our leasing solutions empower businesses with advanced technology while promoting sustainability throughout. ♻️ The Team Leader – Operations (TL Ops) manages and develops the … maintaining accurate performance reporting and fostering collaboration with regional teams and stakeholders. Key Responsibilities: Oversee OPS team performance, ensuring SLA and KPI targets are met. Manage workload allocation, queue management, and case escalation. Deliver periodic operational reporting and communicate performance trends. Act as escalation point for internal/external stakeholders. Collaborate regionally to standardize processes and improve efficiency. Represent … and develop team members through regular reviews and training. Identify and implement process improvement and automation opportunities. Skills & Experience: Proven team leadership experience in operations (leasing or IT asset management background is advantageous). Strong knowledge of back-office operations, leasing models, and customer service processes. Advanced Excel and reporting skills; CRM/ticketing system experience. Excellent stakeholder More ❯
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