1 of 1 Stakeholder and Relationship Management Jobs in Inverness

Incident / Service Desk Analyst x4 - Inverness

Hiring Organisation
Adecco
Location
Inverness, Highlands, United Kingdom
Employment Type
Permanent
Salary
£27000 - £32000/annum + shift allowance
days on, 4 days off. We are seeking an experienced Service Desk Analyst to join a fast-paced IT Operations team, providing operational oversight and incident coordination across critical services. You will be responsible for monitoring operational alerts, coordinating technical teams and suppliers, managing escalations, and ensuring service disruptions … effectively prioritised and resolved. You will play a key role in maintaining service availability while providing clear communication to stakeholders throughout the incident life cycle. Key Responsibilities Monitor alerts, events, and incidents, assessing impact and ensuring appropriate action is taken. Coordinate with technical teams, suppliers, and stakeholders to manage incidents ...