1 of 1 Strategic Roadmap Jobs in Salford

too! We're on the hunt for a Head of Customer and Operations Strategy (HCOS) who will be responsible for the shaping and delivery of the Customer strategy and roadmap in conjunction with the Heads of Value stream, ensuring the alignment of capabilities to the Enterprise and Pillar strategic vision and target operating model. The role supports … or external solutions. Where deemed appropriate the HCOS will lead strategic initiatives, produce business cases and present option appraisals. You’ll own the maintenance of the Customer roadmap and will be required to facilitate the continuous iteration between the Senior Stakeholders, SMEs and Value Stream Heads. Managing a multi-skilled team the HCOS will support the creation … data informed decision making and action. Ability to manage multiple projects efficiently and effectively What’s involved: You’ll lead the design and delivery of the Customer strategy and roadmap in alignment with the Enterprise strategy You’ll own and maintain the Customer roadmap of strategic outcomes and regularly engage with the business SMEs to gain More ❯