colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book. Job Description As a Senior Contact StrategyAnalyst, you will be responsible for the effective execution of all outbound contact campaigns (text/SMS, outbound dialler) generated within the Servicing and … create the data and MI to monitor campaign performance. You will work with Credit Risk and the Operational teams to provide insight into the strategy effectiveness as well as proposing and delivering enhancements. As a Senior Contact StrategyAnalyst, we are looking for someone to: Deliver and … detailed performance insight based factors such as accounts position, demographic, personas, time of day/month etc. Management of intra-day and intra-month strategy execution Manage outbound contact pacing and timing to ensure Operational SLAs and Contact Strategy requirement are met; balancing outbound activity with inbound call More ❯
Bolton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Operations StrategyAnalyst – Collections Focus Location: Central Southampton (Hybrid, with occasional London travel) Team: Operations Strategy & Analytics Type: Full-time, 37.5 hours/week Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description We are a fast-growing, award-winning consumer finance company seeking a data-savvy Operations StrategyAnalyst to join our team. Your role will involve developing and implementing strategies to improve customer collections through data analysis and collaboration with operational teams. Responsibilities Build, refine, and manage dashboards and reports to analyze performance Collaborate with servicing teams to ensure strategies are effective and customer-centric … insights into actionable decisions for various stakeholders Test and optimize strategies to enhance customer outcomes and business results Qualifications Experience in collections analytics or strategy, preferably in financial services Proficiency in SQL or Python Strong analytical and problem-solving skills Excellent communication skills for explaining complex data Experience with More ❯
Stockport, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: ? Operations StrategyAnalyst – Collections Focus ? Central Southampton (Hybrid, with occasional London adventure) ? Team: Operations Strategy & Analytics ? Full-time, 37.5 hours/week Ready to turn numbers into impact? We’re a fast-growing, award-winning consumer finance company … on a mission to make borrowing better. Now, we’re on the lookout for a sharp, curious, and data-savvy Operations StrategyAnalyst to join our high-energy team and help shape the future of customer collections. You’ll sit right where strategy meets data meets action … crafting smarter, more human ways to help customers get back on track. What you’ll be doing: This isn’t just another back-office analyst role. You’ll be a key player, driving change with your data superpowers. Expect to: ️ Build, refine, and own dashboards and reports that reveal More ❯
demystify money for everyone. We employ more than 2,500 people across our London, Southampton, Cardiff and Manchester offices. Reporting to a Lead Credit StrategyAnalyst, we are looking for a Credit StrategyAnalyst to support the development and maintenance of Starling's credit strategies across … minute video call with our Talent Acquisition team. Stage 2 - 45 minute interview with our Risk Director - Asset Management and Senior Credit Strategy Lead. This stage will include a task which we will give you prior to the interview. We'll then ask you to present and discuss your More ❯
demystify money for everyone. We employ more than 2,500 people across our London, Southampton, Cardiff and Manchester offices. Reporting to a Lead Credit StrategyAnalyst, we are looking for a Credit StrategyAnalyst to support the development and maintenance of Starling’s credit strategies across … minute video call with our Talent Acquisition team. Stage 2 - 45 minute interview with our Risk Director - Asset Management and Senior Credit Strategy Lead. This stage will include a task which we will give you prior to the interview. We’ll then ask you to present and discuss your More ❯
demystify money for everyone. We employ more than 2,500 people across our London, Southampton, Cardiff and Manchester offices. Reporting to the Senior Credit Strategy Lead, we are looking for a Lead Credit StrategyAnalyst to play a pivotal role in the development and maintenance of Starling … within an FCA regulated company, ideally covered both secured and unsecured products Proven track record in the design, creation, implementation and enhancement of credit strategy across the lifecycle Experience working alongside or within data functions Excellent influencing, interpersonal and communication skills Highly numerate, with a relevant degree and excellent … minute video call with our Talent Acquisition team. Stage 2 - 45 minute interview with our Risk Director - Asset Management and Senior Credit Strategy Lead. This stage will include a task which we will give you prior to the interview. We'll then ask you to present and discuss your More ❯
demystify money for everyone. We employ more than 2,500 people across our London, Southampton, Cardiff and Manchester offices. Reporting to the Senior Credit Strategy Lead, we are looking for a Lead Credit StrategyAnalyst to play a pivotal role in the development and maintenance of Starling … within an FCA regulated company, ideally covered both secured and unsecured products Proven track record in the design, creation, implementation and enhancement of credit strategy across the lifecycle Experience working alongside or within data functions Excellent influencing, interpersonal and communication skills Highly numerate, with a relevant degree and excellent … minute video call with our Talent Acquisition team. Stage 2 - 45 minute interview with our Risk Director - Asset Management and Senior Credit Strategy Lead. This stage will include a task which we will give you prior to the interview. We’ll then ask you to present and discuss your More ❯
Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: I am currently supporting a banking client of mine on a Senior Analyst position within their 1st line Credit Strategy team. The role will involve a combination of Credit Strategy and Modelling related projects. If … you have experience within model/scorecard development, credit risk strategy, scorecard cut-offs etc - get in touch for more info! This role can be based in London, Manchester, Reading or Cardiff. #J-18808-Ljbffr More ❯