2nd Line Support AnalystAkkodis are currently working in partnership with a leading service provider to recruit an experienced 2nd Line SupportAnalyst to join their leading support team in Bristol. The RoleAs a 2nd Line SupportAnalyst you will deliver BAU/Project services and possess excellent troubleshooting skills with the ability to make More ❯
The Company: Our client, an expert in their field is well established and deliver world-class technical support on behalf of their impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives. The Job: On behalf of client we are seeking a Temporary IT Deskside SupportAnalyst for this … site in South Bristol. This is a new role to support a team of 60-80 staff in Bristol. In this role you will provide hands-on technical support to end users, resolving hardware, software, and peripheral issues efficiently to minimise downtime. While knowledge of certain systems is beneficial, enthusiasm to learn and a strong problem-solving mindset … are highly valued. Key responsibilities will include Provide on-site and remote support for end-user IT issues including desktops, laptops, printers, and peripherals. Support new starters with IT hardware/software/access requirements Assist with hardware and software installations, upgrades, and troubleshooting. Respond to and resolve IT service requests and incidents in a timely manner. Collaborate More ❯
permanent position, based in Bristol or Milton Keynes, offers you the chance to play a pivotal role in supporting critical shopfloor applications that keep production lines running smoothly. OT SUPPORTANALYST Salary: £35,000 - £40,000Location: Bristol/Milton Keynes This permanent position, based in Bristol or Milton Keynes, offers you the chance to play a pivotal role … in supporting critical shopfloor applications that keep production lines running smoothly. You will become an integral member of the shopfloor support team dedicated to maintaining the reliability of manufacturing-critical applications. Your daily activities will involve monitoring incidents as they arise on production lines, swiftly resolving technical challenges related to endpoint devices such as printers, scanners, barcode readers, smart … Service Level Agreements (SLAs) by proactively managing tasks and ensuring quality outcomes at all times.* Participate in shift rotation plans and adhere to the operating model to guarantee consistent support coverage across all required hours.* Collaborate with subject matter experts (SMEs) on complex functional issues to facilitate effective problem-solving and knowledge transfer.* Coordinate communications between suppliers, original equipment More ❯
Bath, Avon, England, United Kingdom Hybrid / WFH Options
Marks Sattin
An international manufacturing organisation are looking for a SupportAnalyst to bolster the team as a result of a Cyber Security project. The role will consist of securing end user devices, implementing software patches, conducting vulnerability management assessments & remidiating identified vulnerabilities as the organisation work towards a Cyber Security accreditation. In order to be successful in this role … on a major project for an International organisation. This role requires 3 days per week on site in Bath. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit https More ❯