2 of 2 Support Analyst Jobs in Belfast

protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together. Here is the role: The Identity Support Analyst is responsible for the operational support of multiple clients largescale Microsoft based solutions and applications with a focus on Microsoft Identity … Manager (MIM) 2016, Microsoft Entra ID and its associated technologies. Support is provided through maintenance, modification, problem resolution and incident management. Also, to be involved in the design and development of new services and solutions for our support clients, the support team and the business. Provide support ...

trusted by hundreds of health and social care organisations, our work impacts millions of lives every day. What we do matters. The Application Support Analyst role will provide support to the service desks and will work as part of a team that supports our clinical products. … issues are investigated updated and managed within SLA. The remit of this role will include working across teams consisting of developers, product managers, technical support, and software engineers. Duties And Responsibilities Manage the support of customer issues using the company ITSM tool, JIRA Investigate incidents related ...