1 of 1 Support Analyst Jobs in Cumbria

Job summary Applications Support Analyst Band 4 - 37.5 hours - Maglona house. As part of the Digital Healthcare team, Applications are responsible for the delivery and maintenance of corporate and clinical applications to support safe and effective patient care whilst delivering the digital strategy. We are looking for highly motivated problem solver who thrives under pressure and has … a passion for customer service. You will provide second line support of clinical applications including, incident management, request fulfilment, problem management, monitoring, change & release management and decommissioning. The role is full time, permanent at 37.5 hours per week.The ability to participate in an on-call service is essential . Applicants must be within 30 minutes of one of our … two main site at Carlisle or Whitehaven. Main duties of the job Provide support for clinical applications, troubleshooting issues reported by users and fulfil requests Monitor applications proactively identify potential problems Liaise with third party suppliers to escalate and resolve issues and requests. Assist in the testing of new functionality and updates. Document support activities Maintain documentation including More ❯