Support Analyst Jobs in North Yorkshire

16 of 16 Support Analyst Jobs in North Yorkshire

Service Desk Support Analyst

Middlesbrough, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Service Desk Support Analyst, middlesbrough col-narrow-left Client: Dynamic Search Solutions Location: middlesbrough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Job Title: Service Desk Support Analyst Location: York … leading force in helping organisations across the UK embrace digital technologies to modernise how they work. Through cutting-edge infrastructure, cloud platforms, cybersecurity, data management, and collaboration tools, they support businesses in achieving their digital transformation goals. With a recent internal promotion, there is now an exciting opportunity for a Support Analyst to join the growing Service … related issues. You'll play a key part in diagnosing problems, providing solutions, and escalating more advanced issues when necessary. Your ability to communicate clearly and deliver high-quality support will be essential to maintaining strong client relationships. Deliver front-line technical support through phone, email, and messaging platforms Diagnose and resolve common IT issues across hardware, software More ❯
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Service Desk Support Analyst

York, England, United Kingdom
Hybrid / WFH Options
Dynamic Search Solutions
Job Title: Service Desk Support Analyst Location: York (Hybrid) Salary: £28,000 - £30,000 The Company A leading force in helping organisations across the UK embrace digital technologies to modernise how they work. Through cutting-edge infrastructure, cloud platforms, cybersecurity, data management, and collaboration tools, they support businesses in achieving their digital transformation goals. With a recent … internal promotion, there is now an exciting opportunity for a Support Analyst to join the growing Service Desk team. Role & Responsibilities In this position, you'll act as the first point of contact for technical assistance, supporting users with a range of IT-related issues. You'll play a key part in diagnosing problems, providing solutions, and escalating … more advanced issues when necessary. Your ability to communicate clearly and deliver high-quality support will be essential to maintaining strong client relationships. Deliver front-line technical support through phone, email, and messaging platforms Diagnose and resolve common IT issues across hardware, software, and networking Keep clear, accurate records of support activities using IT service management tools More ❯
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Service Desk Support Analyst

York, England, United Kingdom
JR United Kingdom
leading force in helping organisations across the UK embrace digital technologies to modernise how they work. Through cutting-edge infrastructure, cloud platforms, cybersecurity, data management, and collaboration tools, they support businesses in achieving their digital transformation goals. With a recent internal promotion, there is now an exciting opportunity for a Support Analyst to join the growing Service … related issues. You'll play a key part in diagnosing problems, providing solutions, and escalating more advanced issues when necessary. Your ability to communicate clearly and deliver high-quality support will be essential to maintaining strong client relationships. Deliver front-line technical support through phone, email, and messaging platforms Diagnose and resolve common IT issues across hardware, software … and networking Keep clear, accurate records of support activities using IT service management tools Escalate unresolved or complex incidents to the appropriate technical teams Keep users updated throughout the resolution process Collaborate with colleagues to ensure effective problem-solving and knowledge sharing Skills & Experience You’ll bring experience in a technical support or service desk role, ideally in More ❯
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Microsoft Data Solutions Support Analyst

York, Yorkshire, United Kingdom
Simpson Associates
creativity, innovation, and collaboration in the workplace. The Role As part of the expansion of our Managed Services business, Simpson Associates has an opportunity for a Microsoft Data Solutions Support Analyst to join our team. As the key contact for supported customers, the Microsoft Data Solutions Support Analyst performs a critical role on the service desk … not only providing day-to-day support but also shaping the evolution of customers' solutions and building a meaningful operational partnership. The Microsoft Data Solutions Support Analyst will be a self-motivated individual who is a subject matter expert and able to quickly become knowledgeable on customers' supported applications, always delivering an excellent level of customer service. … appropriate certification. Key Responsibilities Responsible for all supported customers across the technology and providing an excellent level of customer service. Work with a small number of key customers to support and expand the partnership with Simpson Associates, owning the support service delivery for those customers. Confident and capable in handling support calls covering complex and non-routine More ❯
Employment Type: Permanent
Salary: GBP Annual
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IT Training and Process Support Analyst

York, England, United Kingdom
Ingot Legal Recruitment Ltd
IT Training and Process Support Analyst Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now. North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto join their team. The IT Training and Process Support More ❯
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IT Training and Process Support Analyst

York, North Yorkshire, Yorkshire, United Kingdom
Ingot Legal Recruitment Ltd
IT Training and Process Support Analyst North Yorkshire Hybrid £ Negotiable A leading multi service Law Firm in North Yorkshire are hiring an experiencedIT Training and Process Support Analystto join their team. The IT Training and Process Support Analystrole will be people facing supporting the rollout of new technology and processes and driving efficiency and best practice. … Responsibilities include: Delivering training sessions Developing training guides Process efficiency Support with process related queries Work with teams to improve processes Project support and management Systems onboarding training Requirements: Experience in IT training and delivery (either within legal or professional services) Proven process improvement A people person passionate about skill development A professional that can liaise with the More ❯
Employment Type: Permanent
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Application Support Analyst

York, England, United Kingdom
Fruition Group
Application Support Analyst York, 4 days per week on site Up to £37,500 Why Apply? This is a newly created role within a respected and high performing IT team of a dynamic Yorkshire based company. You'll be working on a range of internal applications, helping to evolve and improve them based on business needs. From gathering … support. If you're hungry to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit. Responsibilities: Provide day to day support for bespoke business applications (e.g. SQL-based, Sage, client-server systems) Respond to user queries, troubleshoot application issues and escalate where needed Liaise with developers to help implement bug … fixes and minor enhancements Document support procedures and contribute to application knowledge base Assist with testing and release of updates to ensure minimal user disruption Requirements: 3-5 years of experience in a technical support role such as application support, IT helpdesk, or infrastructure Familiarity with how web applications and client-server models function Confident communicator with More ❯
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Application Support Analyst

York, North Yorkshire, Yorkshire, United Kingdom
Hybrid / WFH Options
Fruition Group
Application Support Analyst York, 4 days per week on site Up to £37,500 Why Apply? This is a newly created role within a respected and high performing IT team of a dynamic Yorkshire based company. You'll be working on a range of internal applications, helping to evolve and improve them based on business needs. From gathering … support. If you're hungry to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit. Responsibilities: Provide day to day support for bespoke business applications (e.g. SQL-based, Sage, client-server systems) Respond to user queries, troubleshoot application issues and escalate where needed Liaise with developers to help implement bug … fixes and minor enhancements Document support procedures and contribute to application knowledge base Assist with testing and release of updates to ensure minimal user disruption Requirements: 3-5 years of experience in a technical support role such as application support, IT helpdesk, or infrastructure Familiarity with how web applications and client-server models function Confident communicator with More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
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Application Support Analyst

middlesbrough, yorkshire and the humber, united kingdom
Fruition Group
Application Support Analyst York, 4 days per week on site Up to £37,500 Why Apply? This is a newly created role within a respected and high performing IT team of a dynamic Yorkshire based company. You'll be working on a range of internal applications, helping to evolve and improve them based on business needs. From gathering … support. If you're hungry to grow, influence change, and be involved in the evolution of bespoke applications, this could be a great fit. Responsibilities: Provide day to day support for bespoke business applications (e.g. SQL-based, Sage, client-server systems) Respond to user queries, troubleshoot application issues and escalate where needed Liaise with developers to help implement bug … fixes and minor enhancements Document support procedures and contribute to application knowledge base Assist with testing and release of updates to ensure minimal user disruption Requirements: 3-5 years of experience in a technical support role such as application support, IT helpdesk, or infrastructure Familiarity with how web applications and client-server models function Confident communicator with More ❯
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Junior Level III Support Analyst

York, England, United Kingdom
RATA TRANSPORTATION LLC
you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self! Anaplan is looking for a tenacious Support Analyst to join Level 3 team based in York, England on a full time basis. You will be expected to be in the office at least two days … opportunity to learn about the Anaplan product from a technical standpoint and understand the things that need changing, whilst working with our most important customers. Your role Level 3 Support investigates and diagnoses complex problems reported by Anaplan customers. Any issues that require in-depth knowledge of the product, or an investigation into the logging or back-end of … The range of issues are diverse, and can vary from front-end client or UI issues, to modelling or server problems, to platform or network performance. As a L3 Support Analyst, you'll gain detailed product knowledge, work with large volumes of data and work with multiple teams including Engineering, Product, Operations, Customer Success and Customer Support More ❯
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Digital Forensic Laboratory Support Analyst

Northallerton, England, United Kingdom
CACI Limited
Digital Forensic Laboratory Support Analyst Northallerton, UK Req #1152 Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and … we help clients improve operational processes, gain greater insight into their business and reduce costs. From data integration, web reporting and activity-based costing to mobile working, telecom operational support systems and online transactional solutions, we help our clients to understand their business, manage performance and deliver value for money services to their customers. Position Summary: The Digital Forensic … Laboratory Support Analyst provides essential administrative and clerical support to the Digital Forensic Laboratory across all service delivery teams. This role involves a wide range of administrative tasks which contribute to the effective and successful delivery of services in line with client agreed deadlines. The Digital Forensic Laboratory Support Analyst is organised, detail orientated, and More ❯
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Training and Process Support Analyst

York, England, United Kingdom
Hybrid / WFH Options
Mr Price Apparel
recruiting on behalf of a respected and forward-thinking law firm based in the York area. We’re looking for a personable, proactive, and tech-savvy Training and Process Support Analyst to join their growing IT team. This is a fantastic opportunity for someone who loves helping others, is confident in delivering training, and wants to play a … helping them follow best practices Assisting with the rollout of new systems and ensuring smooth user adoption Creating clear, easy-to-follow user guides and documentation Providing hands-on support for internal systems, resolving “how-to” queries Helping onboard new starters with system/process training Monitoring usage to identify training needs and areas for improvement Collaborating with IT More ❯
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Associate Support Analyst

York, England, United Kingdom
Sulaiman Alqudaibi Co. For GRP & Plastic Products
service desk environment that is passionate about delivering excellent customer service, resolving customer issues and involved in all aspects of technical support. What You Will Do As an Associate Support Analyst, you will be responsible for handling incoming calls and undertaking any relevant issue investigation ensuring all key information is accurately captured. Ensure an exceptional level of customer … service and satisfaction is met at all customer touch points. Perform and undertake all aspects of support service (telephone calls, web incidents, voicemails, call backs, e-mails etc.) to ensure the successful resolution of issues, providing workarounds when appropriate. What You Will Have As an Associate Support Analyst, you will enjoy working in a diverse environment where … self to come to work is integral. Annual Leave – 25 days of annual leave, plus public holidays and the ability to buy additional days. Employee Assistance Programme – Free advice, support, and confidential counselling available 24/7 through Care First. Endometriosis Friendly Employer - We are proud to confirm our commitment to developing an environment and culture that allows those More ❯
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Training & Process Support Analyst

York, England, United Kingdom
Hybrid / WFH Options
ZipRecruiter
Job Description Are you passionate about helping others and guiding teams to adopt new technology and processes? We are seeking a Training & Process Support Analyst to join our client’s friendly and dynamic IT team based in York city centre. While the role is based in the York offices, you will be expected to travel to other offices … engaging training sessions on IT systems, legal applications, and internal processes, tailoring content for both individual and group needs. Create and maintain clear, user-friendly guides and documentation to support staff with systems and processes. Act as a go-to person for process-related queries, helping teams troubleshoot and resolve inefficiencies or gaps. Collaborate with department heads to improve … workflows and ensure the adoption of best practices across teams. Offer second-line support for queries related to system and process usage, beyond just technical issues. Take an active role in IT and business project rollouts, assisting with training schedules, change management, and user adoption. Assist in onboarding new employees by providing introductory training on key systems and processes. More ❯
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Training & Process Support Analyst

York, England, United Kingdom
Hybrid / WFH Options
Castle Employment Agency Ltd
about helping others, driving positive change, and guiding teams through new technology and processes? We are working with our client, a respected business in York, to recruit a IT Support Specialist to join their friendly and dynamic IT team. In this role, you’ll combine your IT knowledge with a proactive, hands-on approach to improve workflows, deliver engaging … Deliver confident and engaging training sessions on IT systems, legal applications, and internal processes, tailored for audiences from directors to apprentices. Create clear, user-friendly guides and documentation to support teams with systems and processes. Act as a key contact for process and system queries, offering practical guidance and troubleshooting support. Collaborate with various departments to review and improve … workflows and ensure best practices are adopted. Provide hands-on IT support, including helpdesk responsibilities, assisting with user queries and issues both in-person and remotely. Proactively monitor system and process usage to identify training needs and areas for improvement. Take an active role in IT and business project rollouts, assisting with training schedules, change management, and user adoption. More ❯
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Product Support Analyst (Bilingual Dutch / English)

York, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Product Support Analyst (Bilingual Dutch/English), york col-narrow-left Client: Bridgewater Resourcing Solutions Limited Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Our US HQ’d client is a leading global … ranked as a great place to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped Paid Holiday entitlement + Amazing … working culture Must be Bilingual: DUTCH/ENGLISH CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do, which is creating and delivering More ❯
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Support Analyst
North Yorkshire
25th Percentile
£24,000
Median
£30,000
75th Percentile
£35,000
90th Percentile
£41,250