Case management IT SupportAnalyst - up to £36,000 I am seeking a case management IT SupportAnalyst to work on-site across 5 different sites for a well-known client based in the Devizes area. The right case management IT Supportanalyst will … this role include: Salary up to £36000 Pension scheme 25 days holiday Shut down days at Christmas Bank Holidays Birthday off Key Reponsibilities include: Support case management scripting, troubleshoot issues, and identify areas for process improvement. Provide first-line technical support to staff, ensuring effective use of IT … resources. Assist with the setup and configuration of peripheral equipment. Support staff training on operating systems, software packages, and applications. Maintain positive working relationships with colleagues and supervisors. Perform additional duties as assigned by the departmental manager. If these duties significantly alter the nature of the role over time More ❯
Case management IT SupportAnalyst - up to £36,000 I am seeking a case management IT SupportAnalyst to work on-site across 5 different sites for a well-known client based in the Devizes area. The right case management IT Supportanalyst will More ❯
2nd Line SupportAnalyst Swindon (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. Key Responsibilities: Ticket Management: Own, update, and progress … support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance the overall work experience. Performance Standards: Meet Key Performance More ❯
Swindon, midlands, United Kingdom Hybrid / WFH Options
Sharp UK
2nd Line SupportAnalyst Swindon (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. Key Responsibilities: Ticket Management: Own, update, and progress … support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance the overall work experience. Performance Standards: Meet Key Performance More ❯
swindon, wiltshire, south west england, United Kingdom Hybrid / WFH Options
Sharp UK
2nd Line SupportAnalyst Swindon (Hybrid working available) We are looking for a proactive, achievement-focused individual with a genuine interest in technology and a passion for helping others to join our team as a 2nd Line Support Analyst. Key Responsibilities: Ticket Management: Own, update, and progress … support tickets to ensure smooth and efficient resolution of issues. Customer Service: Provide excellent customer service by resolving client queries in a professional, positive, and friendly manner. Team Development: Take an active role in personal and team development to enhance the overall work experience. Performance Standards: Meet Key Performance More ❯
