Job Title: IT SupportAssistant (Deployment Project) Location: Reading (Office-based) Contract Length: 2 months Rate: £140 per day (via umbrella, Inside IR35) Start Date: Immediate We are currently seeking multiple IT Support Assistants to support a large-scale IT rollout and deployment project in Reading. … ideal for individuals with a solid understanding of basic IT hardware and software, and a willingness to assist with imaging, deployment, and general IT support tasks in a warehouse/office setting. Key Responsibilities: Assist with the imaging, setup, and configuration of laptops, desktops, and other IT equipment Unpack … label, and organise hardware in preparation for deployment Conduct basic testing to ensure devices are functioning correctly Support inventory management and maintain accurate records of assets Collaborate with project leads to ensure smooth delivery and rollout of devices Provide general IT support to staff during the deployment phase More ❯
Job Title: IT SupportAssistant (Deployment Project) Location: Reading (Office-based) Contract Length: 2 months Rate: £140 per day (via umbrella, Inside IR35) Start Date: Immediate We are currently seeking multiple IT Support Assistants to support a large-scale IT rollout and deployment project in Reading. … ideal for individuals with a solid understanding of basic IT hardware and software, and a willingness to assist with imaging, deployment, and general IT support tasks in a warehouse/office setting. Key Responsibilities: Assist with the imaging, setup, and configuration of laptops, desktops, and other IT equipment Unpack … label, and organise hardware in preparation for deployment Conduct basic testing to ensure devices are functioning correctly Support inventory management and maintain accurate records of assets Collaborate with project leads to ensure smooth delivery and rollout of devices Provide general IT support to staff during the deployment phase More ❯
instructions. Recommended Experience · Supporting users of a SaaS product · Onboarding and training customers, both remotely and on-site. · Creating help desk content. · Familiarity with support tools such as Intercom, Jira and HubSpot. The Role We are looking for a Customer Software SupportAssistant with a passion for … ll be the first point of contact for customer queries, ensuring a smooth experience while using our platform. Key Responsibilities: · Provide high-level customer support via telephone and email. · Guide customers through queries and help them maximise the value of our software. · Onboard new customers to the platform, ensuring … help shape future product improvements. · Collaborate with other departments to resolve complex issues and enhance the customer experience. · Contribute to our user guide and support articles to keep content up-to-date and helpful. What we are looking for: Honest, hardworking, and proactive problem solver. Ability to multitask and More ❯
