2 of 2 Support Assistant Jobs in the West Midlands

This is an exciting opportunity for an IT Support Assistant to support the technology needs of a highly reputable educational institution near Worcester. The role requires a proactive individual to assist in maintaining and improving IT systems and providing day-to-day end user support on a range of technologies across both Microsoft and Apple environments. … a highly impressive campus, and the opportunity to work closely with an established Technology team and build your hands-on experience. Description As the successful candidate for the IT Support Assistant role, you will provide first and second line IT support to students and staff alike, with the goal of resolving technical issues efficiently. You will operate … and iPhones. You will work in a hands-on environment, assisting in managing and maintaining IT hardware, software, and network infrastructure. Whilst the majority of the role will be support-based, you will have the chance to collaborate with the wider technology team on exciting projects and the implementation of new IT solutions. You will interact regularly with end More ❯

Client Support Assistant Birmingham City Centre, Full time, Permanent, Hybrid (2days in office), Salary of 26k a year We’re looking for an enthusiastic and proactive Client Support Assistant to join a tech business based in Birmingham City Centre. You will be acting as the first point of contact for clients and delivering high-quality second … line support for compliance. Responsibilities: Manage and respond to client queries from multiple channels. Investigate issues and work quickly to find effective solutions. Build strong product knowledge across our suite of services. Keep stakeholders informed on issue resolution and progress. Communicate confidently via phone, email, and other platforms. Provide specialist support for compliance and rebate calculations. Onboard new More ❯