2 of 2 Support Engineer Jobs in Aberdeen

Customer Support Engineer Location: Aberdeen? Salary: £35,000 – £40,000? Contract: Permanent | Occasional UK & international travel Join a world-class technical support team delivering first-line assistance to customers and engineers across the globe. If you're a problem-solver with a passion for tech and customer service, this is your next move. What You’ll Do … Provide first-line technical support for hardware, software & firmware issues Log and manage support cases via CRM Liaise with engineering teams to resolve complex queries Support offshore engineers and customer site visits Assist with demos, training, and product documentation Maintain accurate product and customer data Occasionally travel to customer sites and offshore vessels What You’ll Bring … HNC/HND in Electrical or Electronic Engineering (or equivalent) Experience in technical support, fault diagnosis & customer service Familiarity with test equipment (oscilloscopes, multimeters, etc.) Strong communication, prioritisation & problem-solving skills IT literacy and CRM system experience A proactive, detail-focused, and team-oriented mindset What’s in It for You: Discretionary performance-related bonus 25 days annual leave More ❯

An excellent opportunity for a Technical Support Engineer is now available to join a Subsea Engineering Specialist based in Aberdeen. This is a key position within the organisation which involves technical support, coordination, delivery of projects and tenders and submitting final quotations. The individual must have extensive, hands-on experience working with ROVs as duties within the … equipment prior to despatch. Create technical work packs. Liaise with workshop to create equipment maintenance reports for client submission. Assist Engineering and workshop teams with creation of technical documentation. Support with coordination of offshore operations and its tracking. Skills/Experience Required: Extensive technical experience of ROV/ROV Tooling. Ability to blend technical understanding with fast pace admin More ❯