3 of 3 Support Engineer Jobs in Abingdon

A great opportunity for a personable IT Support Engineer who enjoys autonomy and is looking for a broad and varied role. Our client is a small but dedicated MSP offering support to their SME clients across the Greater London area. Working in a very small team you will provide a wide range of 1st, 2nd and 3rd … line support to a select number of clients. The ideal candidate will be confident working up to 3rd line, be comfortable working autonomously and be able to use their own initiative. The position is homebased with travel to clients in Central London three days a week. Key Responsibilities: Provide 1 st , 2 nd and 3 rd line IT support to clients across London, troubleshoot and resolve issues. provide technical advice and guidance to clients. Support a broad range of applications and hardware including Microsoft Office 365, Windows, Active Directory, SharePoint, network infrastructure (TCP/IP, DNS) plus some Cyber Security duties. You will demonstrate first class Customer Service at all times, building and maintaining strong relationships with More ❯

Fortis are working with a great client to recruit an IT support engineer to be based on-site with a customer. The IT support engineer will be the point of contact on site and deal with all IT issues at a 1st line level. You will need to have great customer service skills and have a … good deal of patience. The successful IT support engineer will be dealing with customers face to face, over the phone and through the ticketing system. We are looking for candidates with some experience working in IT support who are looking for the next step in their career. You will be setting up laptops, solving any Wi-Fi … issues, looking after printers and generally making sure the client site functions from an IT standpoint. The IT support engineer will also be involved in general maintenance and upgrading of equipment. Due to the nature of the client you will need to be able to get an enhanced DBS clearance. The Role Supporting end users and providing basic More ❯

To maintain our growth, we believe in hiring strong technical talent and then supporting that talent to grow with us. Right now, we are looking for an ambitious technical support professional with a passion for customer service excellence who wants to take their career to the next level and make a real difference to our customer base. The Person … by a desire to learn and enhance your knowledge and capabilities. You communicate well at all levels and through all channels. As part of a growing team, the successful Support Engineer will need to be self-motivated, highly organised, and able to multitask and prioritise. Ideally, you will have experience with the technologies listed below, but a desire … and non-technical users spread around the world, with your focus on UK and European customers. They mostly use cloud-hosted solutions with some on-premises and require remote support for all of their questions and issues. This Support Engineer role will support all aspects of system use and will involve complex problem-solving, issue replication More ❯