2 of 2 Support Engineer Jobs in Brentwood

IT Support Engineer

Location
Brentwood, England, United Kingdom
About The Role We are looking for an experienced and proactive IT Support Engineer to take ownership of day-to-day IT support for approximately 200 users across our modern, Microsoft-focused hybrid environment. This is a hands-on 1st and 2nd line support role, offering … someone who enjoys problem-solving, takes ownership of their work and is keen to develop their technical expertise further. Key Responsibilities End-User Support and Incident Management Act as the primary point of contact for IT support, taking ownership of incidents and service requests from investigation through ...

Hybrid IT Support Engineer – 2nd Line, AI‐Driven Automation

Location
Brentwood, England, United Kingdom
Ocean Holidays is seeking an experienced IT Support Engineer to own day-to-day IT support for around 200 users in a hybrid Microsoft-focused environment. You will handle 1st/2nd line incidents from initial contact to resolution and collaborate with senior IT colleagues on complex … issues. You will support Microsoft 365 services, Entra ID/AD, Intune and Autopilot, plus network troubleshooting. The role emphasizes automation, documentation and proactive problem-solving. #J-18808-Ljbffr ...