1 of 1 Support Engineer Jobs in Brighton

We design, develop and distribute our own products, including a Unified Communications App and AI-powered tools for call transcription, sentiment analysis and meeting summaries. We also build and support bespoke software applications for selected customers. Our team combines deep technical expertise with a passion for building scalable, cloud-deployed products that solve real-world communication challenges. The Role … We’re looking for a QA & Support Engineer to ensure our products are robust and our users are supported. You’ll create and maintain automated test frameworks (using tools such as Cypress, Cucumber/Gherkin, Playwright or similar) to reduce manual regression work You’ll investigate and resolve issues reported by customers or colleagues. The role combines hands … on QA engineering with technical support and requires curiosity, persistence and a keen eye for detail. Key Responsibilities Quality Assurance: Design, build and maintain automated test suites. Define acceptance criteria and support test coverage across web, mobile and API layers. Perform exploratory testing on new features. Integrate test automation into CI/CD pipelines. Document results and track More ❯