1 of 1 Support Engineer Jobs in Carlisle

years of experience delivering IT services, telecoms, and print solutions. As a leading Managed Service Provider and Cyber Security expert, they’re dedicated to providing reliable, high-quality support to a diverse range of clients. They’re now looking for a skilled and motivated 2nd Line IT Technician to join their team. This is an exciting opportunity to play … a key role in supporting clients, resolving complex IT issues, and ensuring smooth day-to-day operations across varied technical environments. Key Responsibilities Provide 2nd line support for hardware, software, and network issues. Diagnose and resolve complex technical incidents promptly. Assist with installations, configurations, and system maintenance. Monitor and maintain systems for optimal performance and security. Contribute to IT … system upgrades. Deliver excellent customer service both remotely and on-site. Ensure all work aligns with best practices and compliance standards. About You Previous experience in a 2nd line support role, ideally within an MSP or cybersecurity setting. Strong understanding of Windows operating systems. Confident troubleshooting networks, servers, and related infrastructure. Familiar with cybersecurity principles and practices. Excellent communication More ❯