1 Support Engineer Jobs in Cheadle

escalation to more junior members of the team and much more. The role which we are currently looking to fill is that of a Support Engineer. The role will be predominantly office-based, however occasional travel to customers’ sites in the UK and Ireland may be required. Flexibility on … working times is necessary, within our shift pattern and to satisfy customers’ needs. The purpose of this role is: Providing first-class technical support to customers on a wide range of industrial software, hardware and associated products Handling incoming customer problems relating to the Implementation and application of the … effectively and efficiently Providing an element of training and consultancy to customers Working with the Technical Services Manager in the introduction and maintenance of support procedures, including the escalation of issues in accordance with Company policy To be a trusted advisor for the products allocated, including certification on products more »