2 of 2 Support Engineer Jobs in Cornwall

2nd Line Technical/Field Support Engineer - M365, Sophos - Cornwall - £30,000 - £38,000 Are you ready to step into a role that is massively backed by training and development? Do you want to be part of an established, growing MSP that will invest in your future? Are you someone who thrives in a fast-paced, client-facing … support environment? * To apply - You MUST have experience working for a UK IT Infrastructure Support Provider/MSP - this is ESSENTIAL experience required - You MUST also live in Cornwall or be prepared to relocate.* Our client is hiring multiple 2nd Line Technical Engineers to join their expanding service team. This is a hands-on technical role with frequent … client-site visits, where you'll support a wide range of customers across the Microsoft ecosystem. This is a real opportunity for you to step up, sharpen your skills, and further build a strong career path in IT. What you'll be doing: Delivering 2nd Line support via phone, remote tools and onsite visits Supporting Microsoft 365 environments More ❯

to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is seeking a skilled and enthusiastic Transmission Technical Support Engineer to join our Technical Support Services team, ideally located within commuting distance of our NOC in St Ives, Cambridgeshire. The role involves providing 2nd/3rd … line mission-critical support to Managed Services customers, working independently and collaboratively with colleagues, the Network Operations Centre, and Field Engineering teams. Prioritising and resolving faults within SLA Updating customers and fault tickets regularly Supporting NOC engineering tasks Delivering system solutions for builds and upgrades Offering technical consultancy for tenders Conducting internal/external training Participating in the emergency … on-call rota What youll bring? 10+ years in telecoms installation, commissioning, and support Expert in CWDM/DWDM fault finding (Huawei, Ekinops, Ciena, ADVA) Skilled in optical/ethernet testing (BER, RFC2544, Y.1564, OSA, OTDR) Strong PDH/SDH and IP networking knowledge Familiar with Nokia, Keymile, Marconi systems and NMS platforms Excellent problem-solving and analytical skills More ❯