MCS is delighted to be working with a leading organisation in the manufacturing sector who are seeking a skilled Database SupportEngineer to join their technical operations team. This 9 month fixed term contract focuses on the delivery, stability, and optimisation of a mission-critical database environment across … and availability Troubleshoot and resolve technical issues, identifying root causes and applying long-term fixes Carry out routine system checks and implement recommended improvements Support service improvement initiatives and infrastructure upgrades Play an active role in ongoing technical projects and platform enhancements Skills & Experience Required: Proven expertise in managing … wide selection of our current jobs or give us a call . All conversations will be treated in the strictest of confidence. Skills: DBA SupportEngineer Database SupportEngineer Database EngineerMore ❯
IT SupportEngineer needed to support this national blue-chip organisation based at their Edinburgh office. Youll be delivering top-tier IT support to colleagues, ensuring smooth day-to-day operations and a high-quality user experience. What Youll Be Doing Resolving hardware, software, and connectivity … with access to ongoing learning, exposure to a broad tech stack, and plenty of room for career development. If youre a capable, committed IT SupportEngineer looking for your next challengeget in touch to find out more. More ❯
Our client is looking for a proactive and technically capable System SupportEngineer to play a key role in the deployment, configuration, and ongoing support of their innovative digital and hardware-based solutions. This role offers a unique opportunity to work hands-on with complex systems while … paced, tech-driven environment. You'll work closely with local engineers, global teams, and cross-functional departments to ensure a seamless and high-performing support experience for clients across a variety of use cases. What You'll Be Doing Client-Facing Technical Support Act as the first line … incidents in the delivery of effective resolutions for both hardware and software issues. Troubleshoot efficiently, provide workarounds when necessary, and take full ownership of support tickets through to successful resolution. Work to reduce customer downtime and maximise responsiveness. Participate in on-call rotations to ensure extended support coverage More ❯
MCS Group is exclusively partnering with a local success story within the Health tech space, looking to add a new graduate to their Technical Support team. This organisation has a proven track record of fostering an environment that champions growth and progression for their team. Are you a recent … experience with SQL and a placement year under your belt? If so, we want to hear from you! What you'll do: Provide technical support to clients and internal teams. Troubleshoot and resolve SQL-related issues. Collaborate with developers and engineers to enhance system performance. Document solutions and contribute … right for you, we may have others that are. Please visit MCS Group to view a wide selection of our current jobs. Skills: Graduate support analyst IT support App support Software support Application support Benefits: Progression Health More ❯
edinburgh, central scotland, united kingdom Hybrid / WFH Options
TRG Screen/Axon FS
mission-critical business services. TRG Screen is headquartered in New York City, with offices in Europe and Asia, as well as a 24x7 client support center in Bangalore, India. TRG Screen is a portfolio company of Vista Equity Partners, one of the worlds largest and most respected private equity … firms. The Role We are looking for a highly analytical and detail-oriented Senior Technical SupportEngineer to join our Operations Team. This role is responsible for providing technical support to our global customers. This person will be responsible for responding to support requests, proactively identifying … and resolving issues, and contributing to process improvements. The successful candidate will work closely with internal teams and customers, providing technical support services. A proactive approach, strong problem-solving abilities, and the ability to work collaboratively across different functions are essential for success in this role. As this role More ❯
inventory removal, Inventory placement? Are you interested in working for a team that builds cool systems yet has great work-life balance? As a SupportEngineer, you will build systems that secure and govern our data end to end: control access across multiple storage and access layers (like … data quality, catalogue datasets and their lineage, detect duplication, audit usage and ensure correct data semantics. You will be responsible for crunching and providing support for petabytes of in-coming data from dozens of sources and financial events around the company. Key job responsibilities Provide support of incoming … tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Work on operations and maintenance driven coding projects Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more ETL products More ❯
Are you amulti-talented Technical Support Engineerwith cross-disciplinary skills and experience perhaps in the CCTV/Alarms/Turnstiles/Sensors sector? If you have technical support/installation experience with high level security clearance throughout NI and Ireland and are looking to step up into a … Hence staff turnover exceptionally low. The Role Main Duties: As a key member of the Operations Team you will install, configure, test, maintain and support our systems at customer sites, including hardware, software, cabling configuration and testing. You will provide a quality on-site and remote technical support … customers, follow customer issues through to completion to ensure resolution and customer satisfaction have been achieved. You will take a pro-active approach to support, implementing contingency procedures to improve service. You will contribute to the ongoing development of both existing and future products. As a key channel between More ❯