8 of 8 Support Engineer Jobs in Glasgow

L1 Application Support Engineer Application Deadline: 31 August 2025 Department: Infrastructure & Support Employment Type: Permanent - Full Time Location: Glasgow/Hybrid Reporting To: Head Of Application Support Description We're looking for proactive and customer-focused L1 Application Support Engineers to join our growing support team. As the first point of contact for our … customers, you'll play a key role in delivering high-quality application support, managing incoming requests, and ensuring issues are logged, triaged, and resolved in line with service level agreements. This role offers the opportunity to work across a varied customer base, supporting business-critical applications, carrying out system health checks, and contributing to ongoing service improvements. You'll … excellent communication skills, experience in service desk operations, and a passion for delivering great customer service - we'd love to hear from you. Key Responsibilities Providing 1st line application support ensuring all requests for support are logged, categorised, and triaged to ensure SLAs are met Carry out initial investigations and troubleshoot where possible to resolve issues Escalate incidents More ❯

people and is proud of the specialist experience and skill of its workforce. With operations in the UK, Caspian and Middle East, Denholm Energy Services is strategically based to support their clients across the international energy and defence sectors. We're looking for an experienced IT Support Engineer to assist our Group IT team in supporting a … range of UK and overseas subsidiaries. This is a hands-on role covering a mix of application, infrastructure, and end-user support, as well as coordination with third-party vendors and internal teams. The role will involve supporting both cloud and on-prem environments, with some travel required across the UK and internationally. Key Responsibilities: For UK subsidiaries and … Head Office on the DES Azure Cloud platform: Provide support for business applications: first-line triage, technical investigation, and escalation to vendors where needed Help close tickets logged with the external Helpdesk Install, configure, and administer business applications, including upgrades and patching Manage shared network folder access Carry out system administration on DES-specific applications, databases, and servers Liaise More ❯

A long established software business are looking for a Senior Support Engineer to join their hybrid team in Glasgow. They are investing heavily in their SaaS platform and building out a brand new product suite. As part of this growth, they're looking for their first dedicated Support Engineer to play a key role in helping … it, supporting the rollout, troubleshooting issues, and ensuring customers have a smooth experience. Because this is a brand new role, you'll have plenty of scope to shape how support is delivered, working closely with developers and becoming the go to person for complex issues. You'll also be part of a collaborative, close knit development team, with around … across data, application, and configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills More ❯

A long established software business are looking for a Senior Support Engineer to join their hybrid team in Glasgow. They are investing heavily in their SaaS platform and building out a brand new product suite. As part of this growth, they're looking for their first dedicated Support Engineer to play a key role in helping … it, supporting the rollout, troubleshooting issues, and ensuring customers have a smooth experience. Because this is a brand new role, you'll have plenty of scope to shape how support is delivered, working closely with developers and becoming the go to person for complex issues. You'll also be part of a collaborative, close knit development team, with around … across data, application, and configuration layers Run SQL queries and handle backend data requests when clients can't access data themselves Proactively monitor systems (not just react to tickets) Support both internal teams (onboarding, development) and external customers Collaborate closely with developers to resolve issues and improve the platform What You'll Need Strong SQL or Transact SQL skills More ❯

Tech Support Engineer Location: Glasgow (primarily office-based; hybrid considered My client, a leading organisation in the UK retail sector, is seeking six Technology Support Engineers to join their Information Technology Operations team. You will be contributing to the M&S Service Desk project, supporting a wide range of business-critical systems. Key Responsibilities: Resolve incidents and … problems across multiple system components to ensure operational stability. Create and implement Requests for Change (RFCs). Maintain and update knowledge base articles to support efficient troubleshooting. Act as a subject matter expert and work independently on technical issues. Participate actively in team discussions and contribute to problem-solving. Build and maintain strong relationships with vendors for effective issue … resolution. Identify potential issues proactively and implement preventive measures. Document processes and procedures to support team knowledge sharing. Support onboarding and mentoring of new team members. Required Skills: Advanced proficiency in Active Directory. Strong experience in customer technical support. Solid understanding of incident and problem management. Proven IT troubleshooting capabilities. This is an excellent opportunity to join a More ❯

Junior IT Support Engineer Department: Business Operations Employment Type: Permanent Location: Glasgow Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and … international company offering a chance to be part of our success - read on if you think you're up for the challenge About the role Provide deskside and remote support for a variety of technologies including M365, Entra ID, Intune, and Sharepoint. Respond promptly to tickets, email, and phone queries to ensure timely resolution of IT issues. Diagnose and … security-related tasks such as onboarding and offboarding users and preparing laptops for new employees. Supporting enterprise tools such Salesforce, Slack and Jamf. Adhere to IT best practices and support continuous improvements across the IT function. Skills, Knowledge and Expertise The ideal candidate will possess the following qualities: A proactive and positive attitude with a strong willingness to learn. More ❯

Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile Customer Support engineers ! One of our clients, a global manufacturing company, is looking for Mobile Customer Support Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical qualification, focus on … electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile Customer Support Engineer will be involved in the following tasks: Preventive maintenance Corrective maintenance Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills More ❯

Job Title: Distributed Field Support Engineer Location: Glasgow/surrounding areas Salary: D.O.E Key responsibilities: Diagnose, repair, and replace PCs, laptops, printers, servers, retail equipment, and associated peripherals. Perform desk-side support for our clients as requested. Assist other engineers in delivering services to our customers. Cover site roles as required due to planned or unplanned absence. More ❯