3rd Line Support Engineer
- Hiring Organisation
- RP SEARCH LTD
- Location
- Hull, North Humberside, North East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
This is a great opportunity to join a growing IT support business, involved right at the heart providing customer support at 3rd line with the flexibility to take ownership of any situation with a real chance of progression with the business. Key responsibilities 3rd Line Support: Perform … advanced troubleshooting and provide resolutions for complex IT issues. Escalation Management: Act as the highest point of escalation in the Service Desk team to support our Level 1 and Level 2 engineers. Incident Management: Manage and resolve high-priority incidents, ensuring minimal downtime and disruption. System Administration: Maintain ...