2 Support Engineer Jobs in Kettering

1st/First Line Support Engineer Hybrid - Kettering £23,000 - £27,000 Digitech are partnered exclusively with a fast-growing and innovative MSP. They have employed over 60 people within the technical team in the past 3 years and have no signs of slowing down. After a successful … and with plans to onboard multiple new clients in the coming months, they are seeking multiple 1st Line Support Engineers to join the team. Responsibilities: Provide assistance to users through phone, in-person interactions, email, or by utilising a ticket management system. Offer support for computers, laptops, tablets … switches, smartphones, and various applications. Elevate issues to the appropriate support team as necessary. Conduct trend analysis to aid in the identification of problems. Collaborate with external vendors and third parties to support incident and TPM resolution. Requirements: 3+ years of experience in a 1st Line Support more »

user IT engineering, escalations from the Service Desk and IT consultancy to the business. The role will also be inclusive of occasional first line support to the business when required. To support and maintain key business information systems in line with current business strategy with an emphasis on … but not limited to, end user business information systems environment and associated software and hardware. KEY TASKS/RESPONSIBILITIES/ACCOUNTABILITIES Support and maintains core operations of the RCI Endpoint environments across all RCI offices according to agreed service levels. This involves L2\L3 support including leading IT … demonstrating the qualities, traits, and demeanour that best supports transparency. Empowerment : We will be empowered and accountable around the work we do and in support of Wyndham Destinations (the culture, vision, strategic pillars, values and core competencies). We will get things done and be able to shift swiftly more »