2 of 2 Support Engineer Jobs in Leatherhead

and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: As a Technical Service Desk Engineer, you will provide high-quality support and be a point of escalation … for the Bytes Software Services functions and its staff. You will deliver essential business support for all users, both on-site and at remote locations, with minimal disruption to their working environment, while improving users' IT experience and Bytes Software Services Systems. Additionally, you will support and coach newer team members, contributing to the overall success of the … team and service delivery. KEY RESPONSIBILITIES: Be a friendly and supportive point of contact for all Bytes colleagues seeking support. Support users through logging Service Requests via the Customer Portal or navigating ‘self-help’ information via SharePoint sites. Log and triage all incident tickets, capturing detailed information to support investigations. Use the online service desk to handle support More ❯

and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here PURPOSE OF JOB: An exciting opportunity to join a fast-growing company and department to provide high-quality support for rollout of … new technology in Bytes, new laptops, new operating systems, mobile phones, and software. The role also calls for the support of AV equipment at Bytes offices and at company hosted events. KEY RESPONSIBILITIES: Deployment of IT equipment such as laptops, operating systems, software, and mobiles (not and exhaustive list and project dependant) Working in accordance with project plan Responsible … co-ordinating with Bytes staff for the handover or IT equipment Communicating and co-ordinating with Bytes staff when deploying new software or operating systems Creation and updating documentation Support, maintenance of Bytes AV Equipment at all Bytes offices Bytes event technical support (either at Bytes office or event location) Visit each Bytes office on a regular basis More ❯