2 of 2 Support Engineer Jobs in Loughborough

Social network you want to login/join with: Technical Support/Engineer, Loughborough Client: Osprey Engineering Solutions Location: Loughborough, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: fe405375b767 Job Views: 4 Posted: 29.06.2025 Expiry Date: 13.08.2025 Job Description: We have a great opportunity to join a flagship machinery and equipment supplier as they … to grow. They are looking for talent to join their business at this exciting time, and the ideal candidate will be motivated to grow with them. As a Technical Support Engineer, you'll play an integral role within the Customer Service team, utilizing your solid engineering and mechanical knowledge to provide outstanding technical assistance and occasional site support to the customer service department and external customers. Key Tasks and Activities Provide technical telephone support to Distributors, End Users, and internal staff Getting hands-on as required, going out to fix faults and service machines Diagnose and resolve technical/mechanical faults Process warranty returns to agreed procedures Investigate and respond to Distributor and End User queries More ❯

Social network you want to login/join with: Were keen to talk to professionals with mechanical and engineering experience, regarding a great opportunity to step into a technical support role thats predominantly office based, with occasional site support. Youll be joining a flagship UK supplier of high-quality equipment and machinery that serve the Engineering, Construction, Automotive and … on-site, whilst still keen to use their expertise to help solve customers technical problems. Key Duties & Responsibilities Diagnose and resolve technical/mechanical faults Provide effective technical telephone support to distributors and end users, investigating issues and following up with all user queries Offer technical support to all internal staff Take ownership of customer complaints and bring … part of a team Must be self-motivating. Good IT skills with good working knowledge of Microsoft Office/Windows The ideal candidate will have a background in technical support, ideally in the engineering sector Compressor, Welding, Metal Cutting knowledge would be a huge advantage but not essential Customer Services experience is advantageous, if dealing directly with customers by More ❯