1 of 1 Support Engineer Jobs in Prestwick

the specialisation of business Reliability - Building trust and long-term relationships based on experience and excellence As we continue to grow, we need two engineers to join our onsite support team based at the NATS Prestwick Centre. We are happy to receive applications from candidates with varying levels of experience to support on this role. This team covers … into Indra and customer environments. This customer-facing team works daily with networking, virtualization, operating system and software deployment, scripting and automation. In addition, the team provides system integration support for development activities, such as operational validations with operational end users. Amongst the responsibilities that the candidate is expected to assume are the following: Provide third level (expert) support … of incidents and observations, in order to provide solutions to the customer. Consult expert colleagues in offshore development teams to assist with the diagnosis and resolution of issues. Provide support for the deployment and maintenance of operational training and test environments. Participate in meetings with the customer to update them on the progress of investigations and observations. Provide integration More ❯