2 of 2 Support Engineer Jobs in Welwyn Garden City

About the Role We are seeking an experienced IT Support Engineer with current security clearance to join our team. In this role, you’ll provide technical support across a secure environment, ensuring systems, applications, and networks run efficiently and securely. You’ll be responsible for diagnosing and resolving issues, supporting end users, maintaining hardware/software, and … working within strict security protocols. Key Responsibilities Provide 1st and 2nd line support for hardware, software, and network issues. Install, configure, and maintain secure IT systems. Troubleshoot incidents, escalating where necessary to senior engineers or specialist teams. Ensure compliance with security standards and operational procedures. Maintain accurate documentation of incidents, fixes, and system changes. Support system upgrades, patching … and deployments. Requirements Active Security Clearance (must be valid at application stage). Proven experience in an IT support role (1st/2nd line). Strong knowledge of Windows operating systems and Microsoft Office suite. Familiarity with networking principles (TCP/IP, DNS, DHCP, VPN). Experience with Active Directory, user administration, and group policies. Excellent problem-solving and More ❯

IT Support Engineer-Inside IR35-Full Time Onsite You will play a key role in supporting the rollout and upgrade of IT hardware across our clients operational sites. This includes deploying new PCs, upgrading existing devices, and ensuring optimal performance through the installation of memory upgrades. The ideal candidate will have a basic technical understanding and a willingness More ❯