1 to 25 of 37 Support Engineer Jobs in West Yorkshire

Birchwell Associates is excited to be recruiting on behalf of our client, a leading IT services provider based in Leeds. We are looking for an experienced IT Support Engineer (2nd/3rd Line) to join their team. This is a fantastic opportunity to work in a dynamic and fast-paced environment, supporting a wide range of IT infrastructure … and systems. Key Responsibilities: Provide 2nd and 3rd line technical support to clients and internal teams. Diagnose, troubleshoot, and resolve hardware, software, and network issues. Manage and maintain Windows Server environments , Active Directory, and Office 365. Support network infrastructure , including switches, routers, and firewalls. Work with virtualization technologies such as VMware and Hyper-V . Assist in IT … and maintenance to prevent technical issues. Document solutions and processes, ensuring accurate and up-to-date records. Essential Skills & Experience: Proven experience in a 2nd/3rd line IT support role . Strong knowledge of Windows Server, Active Directory, and Group Policy . Experience supporting Office 365, Exchange, and cloud-based solutions . Solid understanding of networking concepts , including More ❯

Senior Analyst, Tech Support Engineer - London Drive innovation. Elevate experiences. Empower a global platform. Location: London, United Kingdom Team: Information Technology Level: Senior Analyst About the Company This leading global investment firm has over four decades of experience supporting high-growth companies across a broad range of sectors. With approximately $100 billion in assets under management and offices … countries, the firm offers a dynamic and collaborative environment where innovation and long-term value creation are at the forefront. The Opportunity We are seeking a Senior Analyst, Tech Support Engineer to join the London-based team and play a vital role in ensuring seamless IT operations across global offices. Reporting to the Head of Infrastructure, this individual … will manage complex technical support tasks, contribute to infrastructure maintenance, and uphold exceptional service standards. This role offers the chance to be part of a high-performing, forward-thinking technology function in a fast-paced, global business environment. Key Responsibilities Respond to user support requests via the Help Desk system, resolving issues with hardware, software, and network components. More ❯

A leading and growing FMCG Manufacturer is currently recruiting for an IT Systems Engineer/IT support Engineer/First line Engineer to join the business. Reporting into the Head of IT, this IT Systems Engineer/IT support Engineer/First line Engineer will be responsible for supporting, maintaining, and improving … Solid Windows, O365, basic network, and security skills. Experience with firewalls, Intune, manufacturing/production IT, or project delivery is a plus. 60–70% of your role will be support/admin (tickets, fixes, maintenance) and 30–40%: Small projects, continuous improvement, upgrades, automation Technical Knowledge Windows Server & Active Directory: User/group management, basic GPOs, file/print … MFA, antivirus/EDR (e.g., Sophos), least privilege Backup & DR: Understands backup solutions, basic restore/testing Scripting/Automation: Basic PowerShell (user admin, bulk tasks, basic reporting) Vendor Support: Knows how to log tickets/escalate with 3rd parties and hold them accountable Desirable Experience Firewalls/Security Appliances: (e.g., Sophos XGS, basic policy management—not advanced config More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, wakefield col-narrow-left Client: Action1 Location: wakefield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, bradford col-narrow-left Client: Action1 Location: bradford, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with an infinitely scalable, highly … industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An More ❯

Social network you want to login/join with: Technical Support Engineer Tier I, leeds, west yorkshire col-narrow-left Client: Action1 Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who we are: Action1 reinvents patching with … industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support with prompt responses to customer inquiries. … closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An More ❯

Technical Engineer – £32,000–£45,000 – Leeds or Stonehouse The Role Are you an experienced IT and telecoms professional with a passion for solving technical issues and delivering exceptional service? Whether you're a seasoned Support Engineer ready to step up, or a Senior Engineer looking for a broader hands-on role, this opportunity could be … resolving a wide range of technical issues, supporting cloud and on-premise systems, and contributing to infrastructure projects. You’ll also act as a key escalation point for the Support team and help shape best practices across our IT services. This role is based in either our Leeds or Stonehouse office, with flexibility for the right candidate. Key Responsibilities … Provide 2nd and 3rd line support across hardware, software, networks, and cloud services. Act as an escalation point for complex technical issues from the Support team. Support and maintain Microsoft 365, Azure, and cloud telephony platforms. Assist with IT projects such as system upgrades, migrations, and security improvements. Liaise with customers, partners, and suppliers via phone, email More ❯

Technical Engineer – £32,000–£45,000 – Leeds or Stonehouse The Role Are you an experienced IT and telecoms professional with a passion for solving technical issues and delivering exceptional service? Whether you're a seasoned Support Engineer ready to step up, or a Senior Engineer looking for a broader hands-on role, this opportunity could be … resolving a wide range of technical issues, supporting cloud and on-premise systems, and contributing to infrastructure projects. You’ll also act as a key escalation point for the Support team and help shape best practices across our IT services. This role is based in either our Leeds or Stonehouse office, with flexibility for the right candidate. Key Responsibilities … Provide 2nd and 3rd line support across hardware, software, networks, and cloud services. Act as an escalation point for complex technical issues from the Support team. Support and maintain Microsoft 365, Azure, and cloud telephony platforms. Assist with IT projects such as system upgrades, migrations, and security improvements. Liaise with customers, partners, and suppliers via phone, email More ❯

predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting … abilities. Responsibilities: Provide swift and professional deskside IT support Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels Utilize the BLK ticket management system to record, update … and resolve tickets from the Helpdesk Collaborate with other support groups across global locations to help troubleshoot client issues Utilize BLK tools for building, monitoring and troubleshooting client devices Participate in Disaster recovery testing exercises Upholding procedures for logging, reporting, and statistically monitoring desktop operations Write technical support and client documentation in form of Knowledgebase articles Meet or More ❯

Technical Energy Support Engineer/BMS Engineer Based in Yorkshire, my client, a Global Energy Organisation, is looking to recruit 2 Technical Energy Engineers/BMS Engineers to work on-site. Responsibilities include providing technical support to customers and project team members, focusing on reactive queries raised to the Site Support Manager. Key duties involve … and clients. The full job description is available upon application and discussion. The ideal candidate will have a relevant Degree (though work experience is preferred), experience as a BMS Engineer or Technical Support Engineer in the energy sector, and: Exceptional communication skills Strong problem-solving skills The company offers an excellent benefits package and a great working More ❯

Technical Sales & Support Engineer - RF & Microwave We are looking for a Technical Sales & Support Engineer to assist customers with RF & microwave solutions while driving new business opportunities across the UK and Ireland. This role involves working with clients in defence, aerospace, satellite communications, scientific research, and industrial sectors, providing both technical expertise and commercial support. Key … Responsibilities Provide technical advice and support to customers on RF & microwave products Build and maintain strong relationships with existing clients Identify and develop new business opportunities Conduct product demonstrations, training sessions, and technical presentations Work alongside engineering and sales teams to create tailored solutions Attend trade shows, industry events, and on-site meetings to promote products Prepare technical documentation More ❯

Technical Support Engineer Full-Time Permanent £40,000 £60,000 Depending on experience Leeds-based (Hybrid after 6 months) Global FoodEquipment Manufacturer Are you an engineer who enjoys problem-solving, technical detective work, and using your knowledge to make an impact behind the scenes? Join a global player in foodmanufacturing equipment as a Technical Support Engineer … the right person). If you're ready to combine your technical skills with structured autonomy and global collaboration, hit apply today for immediate consideration. Thank you. Ref Technical Support Engineer 44 Technical Support Engineer More ❯

Social network you want to login/join with: You will work within the Service Management team, providing support to over 2500 employees. We are looking for someone who can demonstrate experience of working in a service desk or technical support environment. As a successful and growing organisation, our employees are often very technically skilled, and expect great … service. We expect our IT Support Technicians to be able to think on their feet, apply learning from multiple sources and be highly organised. Responsibilities will include: Installation, configuration and deployment of PCs and Apple Macs Updating internal IT systems including the helpdesk tickets, asset records and technical documentation Where required, raising orders for new hardware and software Onboarding … that activities and tasks are handled correctly and completed on time. A team player and communicator who engages peers to drive for continuous improvement As a 1st Line IT Support Technician in BJSS, we are looking for someone who has attained a Level 3 IT apprenticeship/qualification or has similar experience. About the Team We provide the IT More ❯

PACS Technical Support Engineer, IT Healthcare Systems Basic Salary £45,000 to £50,000 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems Hybrid role with two days per week in the … office Following continued growth, this market-leading organisation now seeks to recruit a customer-focused PACS Technical Support Engineer. In this rewarding role, the successful applicant will be responsible for: Managing customer relationships and resolving all PACS technical support issues Providing support via email or phone Working with key healthcare informatics and medical imaging customers Ensuring that … customer satisfaction is achieved and maintained To be considered for this role, you should be able to demonstrate one of the following backgrounds: PACS Technical Support Engineer PACS Administrator PACS Application Specialist NHS IT Support or NHS IT Engineering background This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of More ❯

PACS Technical Support Engineer, IT Healthcare Systems Basic Salary £35,000 to £45,000 (Depending on Experience) 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression * An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems * ** Hybrid role with two days per … week in the office ** PACS Technical Support Engineer, IT Healthcare Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for: Managing customer relationships and resolving all PACS technical support issues Providing support via email or … phone Working with key healthcare informatics and medical imaging customers Ensuring that customer satisfaction is achieved and maintained PACS Technical Support Engineer, IT Healthcare Systems To be considered for this role you should be able to demonstrate one of the following backgrounds: PACS Technical Support Engineer PACS Administrator PACS Application Specialist NHS IT Support or More ❯

PACS Technical Support Engineer, IT Healthcare Systems Basic Salary £35,000 to £45,000 (Depending on Experience) 10% Bonus Benefits Package Genuine Opportunities for Excellent Training and Career Progression * An excellent opportunity for a PACS Administrator or PACS Technical Support Specialist to join a global market leader of Medical Software Systems * ** Hybrid role with two days per … week in the office ** PACS Technical Support Engineer, IT Healthcare Systems Following continued growth this market-leading organisation now seeks to recruit a customer focused PACS Technical Support Engineer. In this rewarding role the successful applicant will be responsible for: Managing customer relationships and resolving all PACS technical support issues Providing support via email or … phone Working with key healthcare informatics and medical imaging customers Ensuring that customer satisfaction is achieved and maintained PACS Technical Support Engineer, IT Healthcare Systems To be considered for this role you should be able to demonstrate one of the following backgrounds: PACS Technical Support Engineer PACS Administrator PACS Application Specialist NHS IT Support or More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Bradford Client: Hawksworth Location: Bradford, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company specializing in DevOps, version control, and security Location: Fully remote … We are seeking a Senior Technical Support Engineer with experience supporting PHP-based applications, such as those built with Zend Framework, across Linux and Windows environments. The ideal candidate will have: 5+ years in technical support Hands-on experience with PHP-related technologies Experience with Linux and Windows servers Basic networking and shell scripting skills Your responsibilities … will include: Being the first point of contact for our clients Providing expert support for PHP applications Diagnosing and troubleshooting performance and integration issues Nice to have: database experience, ideally on mainframe, but not essential. If you are excited about joining a global engineering and software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your More ❯

Job Description IT Support Field Engineer (Hospitality/Hotels) North of England £33,000-£38,000 + Car Allowance + Training + Progression + Company Benefits Are you an IT Support Engineer looking for a field based role in a well established company who are targeting real growth over the next 12 months, while having the … to grow both their revenue and headcount, as well as their portfolio. With this will come excellent progression opportunities for yourself. In this role, the successful field based IT Support Engineer will work with Hotels across the North of England and parts of Scotland, operating autonomously installing, maintaining and supporting IT, WiFi and telecoms systems for both existing … and new customers. This role does involve frequent travel and some overnight stays. This role would suit an IT Support Engineer with 2nd line experience, looking for a field based role where you can receive an abundance of different training and upskilling opportunities to really progress your career. The Role Installations and maintenance of IT Systems Field based More ❯

Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote, Leeds, West Yorkshire Client: Hawksworth Location: Leeds, West Yorkshire, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security … Windows environments? Our client is a highly reputable software company, trusted by organizations including NASA, with a broad portfolio of impressive software solutions. We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technical support for our client's environment, working on both … our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical requirements include: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting skills If you are excited about joining a global engineering/software More ❯

Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Client: Hawksworth Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: We are seeking a Senior Technical Support Engineer with expertise supporting PHP-based applications, such as … Zend Framework, across Linux and Windows environments. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, particularly on mainframe, is a plus but not essential. Responsibilities include: Representing our client as the first point of contact Assisting customers by demonstrating your PHP expertise Diagnosing and troubleshooting … performance and integration issues Requirements: 5+ years in tech support Hands-on experience with PHP related technology Linux and Windows server experience Basic networking and shell scripting If you are excited about joining a global engineering/software company with clients like NASA, Electronic Arts, Samsung, and Tesla, please send your CV via this platform or by email to More ❯

Project role: Senior support engineer - it operations Skills: L3) Secondary Skills: IT Operations No. of positions: 1 About HCLTech HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals … all our stakeholders in the long term. We have committed to achieving net zero by 2040. To learn more about how we can supercharge progress for you, visit Senior Support Engineer Job Summary The Senior Support Engineer plays a critical role in maintaining customer satisfaction by effectively resolving client tickets in a timely, cost-efficient, and … high-quality manner. This position is integral to ensuring smooth product operations and enhancing the capabilities of the support team through knowledge sharing and continuous improvement. Key Responsibilities 1. Troubleshoot And Resolve Client Tickets Through Detailed Analysis And Application Of Product Support Techniques, Ensuring Adherence To Defined Service Level Agreements. 2. Develop And Deliver Training Programs For New More ❯

Build the future of the AI Data Cloud. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers' success. We form partnerships with customers by listening, learning, and building connections. Snowflake's values are … class Support. Putting customers first, acting with integrity, owning initiative and accountability, and getting it done are Snowflake core values and are reflected in everything we do. Snowflake's Support team is expanding! We are looking for a Senior Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical … experience having worked on a variety of operating systems, database technologies, big data, data integration, connectors, and networking. As a Senior Cloud Support Engineer , your role is to delight our customers with your passion and knowledge of Snowflake Data Warehouse. Customers will look to you for technical guidance and expert advice with regard to their effective and optimal More ❯

Social network you want to login/join with: Role: 2nd Line Support Engineer Location: Doncaster 3 days p/week onsite - you must be commutable to Doncaster for at least 3 days p/week for this role Contract Type: Permanent Overview: We're hiring a 2nd Line Support Engineer for a busy environment. You … ll be the escalation point for 1st Line Engineers, handling technical issues across a wide range of IT systems and services. This is a hands-on support role with a mix of remote troubleshooting, customer comms, and documentation. Ideal for someone who’s sharp on detail, calm under pressure, and comfortable with multiple technologies. Key Responsibilities: Handle escalated tickets … from 1st line and work them through to resolution Prioritise and manage multiple issues to meet SLAs Provide desktop, server, network, and cloud support Keep customers updated throughout the ticket lifecycle Maintain accurate records in the service management system Liaise with 3rd parties where needed and ensure SLAs are met Share fixes and updates with the wider team Required More ❯

Job Description Junior Technical Support Engineer (Hybrid working) An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and acquisition, and is in need of several further ambitious IT support analysts to provide technical support to their enterprise scale customers. You will be a part of an energised and experienced IT support team, providing technical support for a broad range of leading cloud products and services, underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with … you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from the service desk. Please note experience is not essential, training will be provided. However, a keen interest in IT and technology is required. Role Responsibilities (condensed): Offer a high level of More ❯

Social network you want to login/join with: Principal Engineer- Product Support, wakefield col-narrow-left Client: Altra Location: wakefield, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 9 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯