1st Line Support Engineer
- Hiring Organisation
- Corp Networking Ltd
- Location
- Wirral, Merseyside, North West, United Kingdom
- Employment Type
- Permanent
About the role Corp Networking Ltd is a well-established Managed IT Service Provider delivering IT support and infrastructure services to a diverse portfolio of clients across multiple sectors. We are seeking a motivated and personable 1st Line IT Support Engineer to join our helpdesk team. … build a career within a fast-paced, client-focused MSP environment. Key responsibilities Act as the first point of contact for inbound client support requests via telephone, email and ticketing system Log, categorise and prioritise incidents and service requests in line with agreed SLAs Diagnose and resolve hardware, software ...