1 of 1 Support Engineer Jobs in Worcester

committed to fostering a positive and collaborative working culture. Key Responsibilities: Coordinate software release cycles across customer platforms, ensuring accuracy and timely delivery. Support and maintain CI/CD pipelines and assist in improving automation and deployment workflows. Troubleshoot installation and configuration issues for internal teams and external clients. … hosted, internal, and cloud solutions and respond to alerts or incidents. Maintain accurate configuration records including customer details, software versions, and hardware setups. Handle support tickets within agreed SLAs, owning issues through to resolution or escalation. Maintain technical documentation for release processes, configurations, and environment setups. Follow change management ...